CERTIFIED MEDICAL ASSISTANT

UNM HOSPITALS; Rio Rancho, Northern (NM, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Sign-On Bonus Available

Job summary

UNM Hospitals is seeking a Medical Assistant to perform front and back office clerical duties in the Surgical Clinic-Uro/Gyn—SRMC. Responsibilities include data collection, taking medical history, preparing instruments, and supporting patient care across neonate to geriatric ages.

The role requires adherence to policies, basic cashiering, and participation in patient safety initiatives. Training in specific clinical procedures may be provided as needed.

Qualifications

• High School diploma or GED required.
• MA program graduate or related experience preferred.
• Completion of MA Safe Med Admin Course within 90 days.

Responsibilities

• Follow patient safety policies and protocols.
• Assist in admission, transfer and discharge processes.
• Prepare patient care areas and sterilize as needed.
• Perform routine non-invasive treatments and measurements.
• Enter patient data and schedule appointments.
• Provide quality customer service and cashiering duties.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High School or GED

MA program graduate

MA Safe Med Admin Course

Tools

CPR for Healthcare/BLS

CMA/RMA/AMT/AAMA credentials

Job description

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Surgical Clinic-Uro/Gyn - SRMC

FTE: 1.00

Full Time

Shift: Days

Position Summary

Perform a variety of front and back office clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; maintaining a sanitary work area; coordinating and scheduling appointments and verifying medical coverage. May perform a variety of clerical duties to include basic cashiering duties. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed Responsibilities

• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols


• RELATED WORK - Perform related duties and responsibilities as required


• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes


• CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register


• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk


• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner


• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"


• PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; phone in prescriptions; assist the provider with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning


• PATIENT CARE - Perform routine non-invasive treatment procedures to include saturation, administration and urine dipsticks; may perform invasive procedures to include but not limited to phlebotomy, ear irrigation, catheterization, and EKG's


• PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection; report any changes in condition or behavior of patients to appropriate personnel


• DATA - Enter various data into computer and forms; verify data, make corrections and ensure accuracy; schedule patient appointments; answer and direct phone calls as requested; take and relay messages to providers


• ENVIRONMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment problems; order and stock supplies; maintain appropriate PAR levels


• CUSTOMER SERVICE - Provide and ensure quality service and customer satisfaction


• MEDICATION - Administer medication, including Parenteral (IM, SQ, ID); Oral Drops, Eye Drops, and Oral via Seven Rights; document and communicate clinical findings (After completion of UNMH MA Medication Administration course)


• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

Qualifications

Education:

• High School or GED Equivalent


• Program Graduate


• Course

Education specialization:

• MA accred pgm graduate or 2 yrs MA experience on DD Form 214


• UNMH MA Safe Med Admin Course Completion w/in 90 Days

Experience:

• No minimum experience required

Nonessential:

• Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 2 years directly related experience

Credentials:

• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days


• CMA, RMA, AMT, AAMA, NRCMA, CCMA, etc

Physical Conditions:

Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:

• Sig Hazard: Chemicals, Bio Hazardous Materials req PPE


• May be required to travel to various work sites


• Limited access to med room. Med Admin Policy, Att A


• May be required or is required to rotate work shifts


• Tuberculosis testing is completed upon hire and additionally as required

Sign-On Bonus Available