Certified Medical Assistant

CompleteCare; Glassboro (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Paid time off

401(k) retirement plan with employer-m

Continuing education opportunities

FSA

Tuition reimbursement

Licensure and certifications reimburse

CPR reimbursement

Discounted services

Employee recognition programs

HRA via Ameriflex

Pension plan

Life insurance

Direct deposit

Travel reimbursement

Job summary

CompleteCare is seeking a Reporting/Department Head Practice Manager in Glassboro, NJ to lead a patient-centered medical home team and ensure high-quality care.

You will manage provider schedules, coordinate patient flow, uphold HIPAA confidentiality, and drive performance improvement while mentoring staff and supporting clinicians.

Qualifications

• High School diploma or equivalent required.
• Graduate of an approved Medical Assistant program.
• 1–2 years in healthcare setting preferred.
• Experience with electronic medical records (EMR) preferred.
• MA certification within 6 months of employment required.
• CPR certification required.
• Strong communication and problem-solving skills.
• Excellent teamwork and interpersonal abilities.

Responsibilities

• Provide services to patients in a safe environment of care.
• Manage provider schedules to optimize patient access.
• Greet patients and escort them to exam rooms.
• Prepare patient records and collect history and vital signs.
• Assist providers during examinations and procedures.
• Ensure HIPAA confidentiality and proper handling of records.
• Support department activities and data-driven improvements.
• Maintain clean, organized clinical areas and supplies.

Skills

Excellent communication

Problem solving

Interpersonal skills

Teamwork

Education

High School diploma or equivalent

Medical Assistant program graduate

Tools

EMR systems

Job description

Description

Reporting/Department Head Practice Manager

*FLSA Status – Non-Exempt

*EEO Category – Service Worker

Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.

Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

MAJOR FUNCTION: To provide friendly, professional, and high-quality support to CompleteCare’s providers within a team-based, patient-centered medical home model of care.

ESSENTIAL RESPONSIBILITES:

• Provide services to patients while ensuring a safe environment of care
• Reduce risks of nosocomial infections in patients, employees, and visitors
• Always embody friendly and courteous customer service with both patients and staff
• Act as an active participant in the healthcare team – working together with all levels of staff to ensure the best care possible for patients
• Work with team to meet specific healthcare performance improvement goals
• Adhere to all applicable HIPAA guidelines as to ensure confidentiality of patient information
• Problem-solve issues as they arise in a proactive and positive manner
• Organize and prioritize tasks as assigned
• Work with supervisor to plan departmental activities, evaluate data and make suggestions for improvement
• Maintains clean and orderly workspace and efficiently utilizes supplies

OTHER JOB DUTIES:

• Manages assigned provider’s schedule to ensure that we are optimizing access for our patients.
• Communicates with provider about patients to be seen
• Greets patients and escorts them to exam rooms
• Identifies patients and confirms medical records
• Schedule appointments as necessary
• Registers patients and collects all information required
• Prepares patients record for providerPrepares patients for exam by collecting relevant medical history, information about visits, vital signs, and instructs patients on preparation for exam procedures
• Assists provider during examination
• Selects and completes all required forms for each medical screening
• Guides patients through their visit
• Administers vaccines and completes referrals as needed
• Communicates status of the patient with other members of the healthcare team
• Assures medical charts are returned
• Properly disposes of soiled equipment and laundry and prepares regulated medical waste
• Transports and retrieves instruments safely and prepares for sterilization
• Keeps clinical area clean, orderly, and stocked with supplies
• Opens and closes clinical area according to assignment
• Assists Practice Manager, Head Nurse or Charge Nurse with other tasks and projects as required on an as-needed basis to meet the goals and objectives of the organization.
• May require lifting/assisting patients
• Position requires work with hazardous and bio-hazardous materials
• Requires walking/standing for long periods of time
• Additional job duties as assigned

Requirements

QUALIFICATIONS:

• High School diploma or equivalent.
• Graduate of an approved Medical Assistant program
• 1 – 2 years of experience in a healthcare setting
• Experience with electronic medical records preferred
• MA certification required within 6 months of employment
• CPR certified
• Excellent communication and problem solving skills
• Excellent interpersonal skills and the ability to work effectively with all members of the healthcare team.
• Commitment to professional growth and development in a dynamic, forward-thinking organization
• Demonstrated knowledge in the role of every medical emergency

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

EOE

CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:

• Comprehensive medical, dental, and vision insurance
• Paid time off (vacation, sick leave, and holidays)
• 401(k) retirement plan with employer matching
• Incentive program
• Life and disability insurance
• Continuing education and professional development opportunities
• Flexible Spending Accounts (FSA)
• Tuition reimbursement
• Reimbursement for licensure and certifications
• Reimbursement for CPR
• Discounted services
• Employee recognition programs
• Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
• Pension plan
• Cancer insurance policies
• Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
• AAA membership (discounted rates)
• BJ’s Wholesale Club membership (discounted rates)
• Direct deposit
• Childcare reimbursement program
• Intersite travel reimbursement