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Join to apply for the Certified Medical Assistant role at Neurology Consultants of Dallas
Job Summary
The Certified Medical Assistant, under the direction of a physician, plays a vital role in providing exceptional healthcare services to patients. This position involves a wide range of patient care activities, including maintaining clinical records, taking vital signs, making, and receiving phone calls, refilling prescriptions, completing pre-authorizations, and scheduling appointments.
Job Summary
The Certified Medical Assistant, under the direction of a physician, plays a vital role in providing exceptional healthcare services to patients. This position involves a wide range of patient care activities, including maintaining clinical records, taking vital signs, making, and receiving phone calls, refilling prescriptions, completing pre-authorizations, and scheduling appointments.
Duties/Responsibilities
- Prepare treatment rooms for patient examinations, ensuring cleanliness and sterilization of equipment. Restock supplies and maintain optimal inventory levels. Document and track inventory as needed.
- Escort patients from the waiting room and prepare them for examination.
- Conduct interviews with patients to gather and record medical information in their electronic medical record. Ensure all necessary charts and forms are prepared for the provider.
- Measure, collect, and record vital signs such as pulse, blood pressure, weight, and height. Assist in preparing patients for examinations and tests.
- Administer routine medications, injections, and vaccinations as directed by the physician. Identify and report any adverse reactions.
- Perform administrative tasks, including answering telephone calls, taking messages, sending referrals/orders, and scheduling patient appointments.
- Fulfill any additional duties and responsibilities as assigned by management and physician leadership.
- Adhere to all HIPAA and confidentiality regulations and policies.
Required Skills/Abilities
- Proficient in general administrative and clerical procedures.
- Familiarity with Electronic Health Records (EHR) systems.
- Excellent telephone communication skills.
- Ability to provide compassionate and considerate care to all patients, even in challenging situations.
- Strong interpersonal skills to effectively interact with individuals from diverse educational, socioeconomic, and ethnic backgrounds.
- Ability to handle both clinical and clerical tasks efficiently.
- Sound judgment to manage team communications and make clinical decisions.
- Strong organizational and attention-to-detail skills.
- Outstanding customer service abilities.
- Commitment to maintaining patient confidentiality.
Education And Experience
- High school diploma or equivalent.
- Completion of a Certified Medical Assistant program and current certification.
- Maintains CPR certification.
- Knowledge of the healthcare field and medical specialties.
- Understanding of information that needs to be conveyed to patients and families.
- Experience in a PC/Windows environment.
- Familiarity with Allscripts EHR and PM systems is a plus.
Physical Requirements
- Ability to sit or stand for extended periods of time.
- Proficiency in operating general business equipment, such as printers and copiers.
- Effective oral communication skills.
- Capability to lift files, open filing cabinets, and bend or stand on a stool, as necessary.
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