Certified Medical Assistant

Ravenwood Health; Chardon (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO & Holidays

Health/Dental/Vision Insurance

401k match

Mileage reimbursement

Disability insurance

CEUs & Training

Job summary

Ravenwood Health is hiring a full-time Medical Assistant. We seek professionals READY to learn, grow, and serve with excellence; RELIABLE in commitment to clients and colleagues; CONNECTED to our mission of building healthier communities through compassion and collaboration.

Role involves clinical duties, patient preparation, triage support, documentation, and adherence to HIPAA and organizational policies. We offer strong benefits, ongoing CEUs, and a trauma-informed care environment.

Qualifications

• High School Diploma or equivalent required.
• Completion of approved Medical Assistant Program, EMT, or Paramedic required.
• Medical Assistant certification preferred.
• Minimum 1–2 years of Medical Assistant experience.

Responsibilities

• Maintains current clinical competence through training and continuing education credits.
• Accepts and documents verbal/written orders from Ravenwood Providers.
• Answer primary care telephone line, triage and coordinate with providers for refills and authorizations.
• Adheres to HIPAA and agency policy.
• Maintain professionalism and respect in patient and staff interactions.
• Prepare patients for examination and record vitals; perform phlebotomy as needed; administer medications as directed.

Skills

Communication skills

Mental health knowledge

Independent work

Problem solving

Timely responses

Education

High School Diploma or equivalent

Medical Assistant Program / EMT / Paramedic program

Medical Assistant certification preferred

Tools

Microsoft Teams

Outlook

ECR

Carelogic

Job description

Ravenwood Health is hiring a full time Medical Assistant.

At Ravenwood Health, we are looking for professionals who are READY to learn, grow, and serve with excellence; RELIABLE in their commitment to clients, colleagues, and quality care; and CONNECTED to our mission of building healthier communities through compassion, collaboration, and person-centered support. These qualities reflect the core values that guide our work and define our culture.

Benefits Include

• Generous PTO Package: Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.
• Affordable and Comprehensive Benefits: Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones.
• Financial Security: Take advantage of perks like mileage reimbursement, flexible spending account, a 401k with a 4% company match, and company paid short- and long-term disability insurance. We prioritize your financial health and future stability.
• CEUs, Education and Training: Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.

Medical Assistant Key Responsibilities

• Maintains current clinical competence by participation in appropriate training. In addition, provides the agency proof of participation in such activities by providing compilation of continuing education credits.
• Accepts and documents verbal/written orders from Ravenwood Providers.
• Answer active Primary Care telephone line, triage, and communicate with providers as needed for medication refills, medication concerns, prior authorizations, etc.
• Adheres to agency Policy and Procedure, and HIPAA mandates.
• Displays professionalism and respect in interactions with patients and staff.
• Rooms and prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
• Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse/ Provider.
• Collects, processes, and submits laboratory specimens in accordance with policy and procedure
• Performs clinical duties that are department specific such as point of care testing, hearing and vision screenings, and any other procedures
• Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
• Participates in supervision with Nurse Coordinator and Program Director.
• Assists Psychiatric providers and support staff in scheduling/ medication refills/ triage when needed.
• Other duties as required.

Knowledge, Skills, and Abilities

• Must have excellent written and verbal communication skills
• Demonstrate knowledge and remain current on information pertaining to mental health treatment.
• Ability to prioritize effectively and work independently.
• Is effective in assessing and responding to client’s needs and problems.
• Regularly attends professional staff meetings.
• Demonstrate strong communication skills by returning and responding to phone calls or emails within 24 hours and other correspondence in a timely manner.
• Demonstrates good decision making and problem-solving skills.
• Maintains clinical record as required.
• Is dependable in attendance.
• Demonstrates initiative and contributes to ideas and suggestions to improve program operations and quality improvement.
• Ability to effectively use Microsoft Teams, Outlook and ECR, Carelogic, with provided training.
• Able to adhere to and contribute to a trauma informed care environment.
• Effectively maintain appropriate boundaries in accordance with HIPPA.

Required Education and Experience

• High School Diploma or equivalent is required
• Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required
• Certification: Medical Assistant certification preferred
• Minimum 1-2 two years of experience as a Medical Assistant.

Preferred Education and Experience

• Mental health experience is preferred
• Drug and Alcohol knowledge/experience is a plus

About Ravenwood Health

If you are passionate about making a positive impact, thrive in a supportive and dynamic environment, and value work-life balance, we want to hear from you! Join us in our mission to create meaningful change and build a brighter future together. Ravenwood Health is a private nonprofit and trauma informed agency. We strive to provide a safe and compassionate community and work environment that supports and respects the unique journey of each person's professional goals.

EEO Statement

Ravenwood Health is firmly committed to prohibiting discrimination based on the basis of race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.