Certified Medical Assistant

Grand Valley State University; Allendale Charter Township (MI); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Generous 403B contributions

Tuition waiver

Up to 4 weeks vacation

Work-Life Program

Job summary

Grand Valley State University is seeking a Clinical Medical Assistant for the Center for Health and Well-being to support both clinical and administrative duties. You will take vital signs, document histories, and assist with injections and venipuncture while ensuring smooth patient flow.

The role requires a CMA in Michigan, EMR experience, and strong communication. Expect part-time to full-time hours with prorated salary based on FTE and a comprehensive benefits package.

Qualifications

• Graduate of an accredited medical assistant training program or equivalent healthcare experience.
• Current Medical Assistant Certification in the State of Michigan.
• One year of healthcare experience with electronic medical records (EMR).
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Comply with HIPAA, CLIA, and OSHA regulations.
• Document patient interactions and medical information accurately.
• Manage patient phone calls and messages within scope of practice.
• Perform daily patient flow and front office duties in a fast-paced clinic.

Skills

EMR systems

Microsoft Word

Microsoft Excel

Verbal communication

Interpersonal skills

Teamwork

Education

Certified Medical Assistant (CMA) in Michigan

Tools

EMR software

Windows OS

Job description

Clinical Medical Assistant- Center for Health and Well-being

Benefits are effective on the first day of employment!

• Medical, Dental, and Vision insurance offered.
• Generous 403B contributions by employer and employee fully vested after 2 years.
• Tuition is waived for undergraduate and graduate courses!
• Up to four weeks of accrued vacation.
• Work-Life Program to assist in achieving a balanced life between work and personal needs.
• More benefits can be found on our website at https://www.gvsu.edu/hro/benefits

Summary:

This position provides both clinical and administrative support to ensure smooth patient flow and an efficient front office experience. Responsibilities include checking vital signs, obtaining and documenting medical and social history, administering injections, performing venipuncture, scheduling, patient registration, referral coordination, and medical records processing. The role also involves greeting patients, verifying insurance, collecting payments, and coordinating care services. This position may mentor or precept students and volunteers assisting in any of these activities along with other duties as assigned.

FTE: 0.87–1.0, negotiable based on candidate interest and availability. This position works approximately 40 hours per week during August–May, with the opportunity for a reduced summer schedule during June and July depending on the agreed-upon FTE. Salary will be prorated based on FTE

Required Qualifications and Education:

• Graduate of an accredited medical assistant training program or equivalent experience in a healthcare setting.
• Current Medical Assistant Certification in the State of Michigan.
• One (1) year of experience working in a healthcare setting with electronic medical record experience, or an equivalent combination of education and experience.
• Effective verbal, written, and interpersonal communication skills with the ability to interact with diverse populations.
• Ability to work collaboratively in a team-oriented environment with a strong customer-service orientation.
• Ability to handle patient and organizational information in a confidential manner.
• Proficiency in a Windows-based computer system, including email, internet, and software such as Microsoft Word and Excel.
• Ability to perform detailed tasks with frequent interruptions and prioritize work effectively.

Preferred Qualifications and Education:

• College Health Experience

Primary Duties:

• Comply with appropriate regulations including HIPAA, CLIA, and OSHA.
• Follow established clinical and administrative protocols as applicable.
• Appropriately document patient interactions and medical information.
• Manage patient phone calls and messages as appropriate for scope of practice.
• Perform daily patient flow functions and front office duties, effectively multitasking in a fast-paced environment.
• Safely administer injections and perform venipuncture.
• Ensure that the registration area and telephones open promptly and that closing details are carried out.
• Greet clients/patients and obtain necessary documentation, ensuring accurate patient information and insurance verification.
• Collect payments for services and process billing information.
• Schedule and confirm patient appointments following established guidelines and conduct follow-up calls as necessary.
• Monitor daily schedules to ensure compliance with clinic guidelines and suggest improvements as needed.
• Keep accurate reports, patient statistics, and office productivity data for reporting purposes.
• Maintain office and medical supply inventory. Attend staff meetings, trainings, and clinic community activities.
• Provide care consistent with a patient-centered approach, addressing social determinants of health.
• Perform other duties as required/assigned by leadership.

Salary

Salary will be prorated based on FTE, with a full-time 1.0 FTE salary range of $34,000–$48,500.

Department/Division

Center for Health and Well-being

Innovator mentality Fosters inclusive and equitable community Well-being oriented Asset mindset Acts with integrity Emotionally intelligent Collaborative teamwork Empowering