Certified Massage Therapist

SPENCER'S; West Hollywood (CA); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Opportunities for advancement

Paid time off

Paid training

Referral program

Tips and parking reimbursement

Job summary

Spencer's West Hollywood is seeking a Certified Massage Therapist to join our luxury spa team. You will deliver full-body and specialty massage treatments in a chic, design-forward space.

We value client-centered care, ongoing training, and collaboration with a supportive team; paid training and opportunities for advancement are offered, with bonuses based on performance.

Qualifications

• 500+ hours of training from an approved provider.
• 2+ years of experience in a luxury spa environment.
• Excellent listening and professional boundaries.

Responsibilities

• Provide full-body massage and specialty treatments.
• Deliver luxury hospitality and client-centered care.
• Assess, consult and tailor sessions to each guest.
• Maintain clean, hygienic spa rooms and equipment.
• Participate in paid training and upskilling opportunities.
• Collaborate with team and contribute to a supportive culture.
• Earn bonuses based on targets and service quality.

Skills

Massage therapy

Deep tissue

Hot stone

Thai massage

Gua Sha

Education

500+ hours massage training

Job description

Certified Massage Therapist

SPENCER'S West Hollywood, California, United States

About this position

About Us

Spencer's is a luxury boutique spa with its flagship location in Soho, New York City, and has opened its second location in West Hollywood in June 2025!

Join our team of highly trained Massage Therapists and become part of a supportive team culture. Our chic, new facility offers state-of-the-art equipment. Spencer’s is less a traditional spa and more a space for design, comfort, and effortless aesthetic, a place for our guests to slow down, feel taken care of, and enjoy every detail.

Role and Responsibilities

As a Massage Therapist at Spencer's, you will have the opportunity to provide a range of body massage treatments, including our signature full body massage, and specialty treatments including our lower back and head neck & shoulder protocols, heated gua sha, hot stones, and hot bamboo, with the overall goal of enhancing the well-being of our guests. Your responsibilities will include, but are not limited to:

• Provide Spencer's luxury hospitality experience to guests.
• Assessing, consulting, and performing full-body massage treatments, specialty treatments, and foot massages professionally and attentively.
• Providing massage sessions of varying durations to meet each client's unique needs and preferences.
• Providing exceptional client-centered service and care to ensure customer satisfaction.
• Striving to develop and maintain strong, long-term relationships with clients to foster loyalty and repeat business.
• Maintaining cleanliness and organization of spa rooms to create a comfortable and hygienic environment.
• Participating in specialized, paid training programs to enhance your skills and knowledge in massage therapy techniques.
• Collaborating with colleagues and contributing to a positive and supportive team culture.
• Subsidized continuing education opportunities through Spencer's as part of a perks program to further develop your skills and expertise.
• Performance bonuses based on achieving targets and delivering outstanding service.
• Hourly pay rate step-ups according to hours and treatments fulfilled.

Qualifications

To excel in this role, you will need:

• 500+ hours of training by an approved provider.
• 2+ years of experience in a luxury spa environment.
• Strong interpersonal and professional skills with clearly articulated boundaries.
• Enjoyment of working on a team, willingness to collaborate with colleagues, and an overall goal of career advancement.
• Practice the art of listening and respect different points of view.
• Possess the joy of providing excellent client-centered massage and the curiosity to learn new skills.
• Willingness to experiment and attend monthly paid training and upskilling sessions to enhance your practice.
• Skilled in luxury-brand hospitality with the ability to adapt as needed to difficult situations with ease.
• Ability to perform Deep Tissue techniques when required.
• Experience with hot stones, Thai massage, and reflexology (preferred).
• This position requires bending, stooping, and moving items up to 30 pounds.
• Must be able to remain in a stationary position, including standing, for up to 2 hours at a time. This position requires the ability to move throughout the space to access supplies and equipment.

Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

Job Types:

Part-time / Full-time

• Opportunities for advancement
• Paid time off
• Paid training
• Referral program

Schedule:

Seeking Massage Therapists for multiple day and evening shifts per week

Pay:

$30 - $35 per treatment hour (may vary based upon, but not limited, relevant experience, time in role, geographic location, other criteria).

$20.25 per hour for all training and non-treatment hours.

Based on service offerings, Therapists can expect gratuity ranging from $40-70 per treatment.

Supplemental Pay:

Tips and parking reimbursement

Work Location: