Certified Marine Service Tech

Bass Pro Shops; Council Bluffs (IA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Council Bluffs, IA is seeking a Certified Marine Service Technician to diagnose, repair, and service boats, motors, trailers, and ATVs in accordance with manufacturer specifications. You will install accessories, conduct water tests with customers, and participate in ongoing training to advance certifications.

The role requires basic electrical knowledge, strong customer interaction, and the ability to work with a team while maintaining a clean, professional workspace.

Qualifications

• High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience.
• Ability to understand electrical systems and wiring
• Ability to communicate in a friendly and professional manner to our customers and other associate
• Ability to establish and maintain effective working relationships with Management, coworkers and customers
• Provide own tools

Responsibilities

• Troubleshoots, diagnoses and repairs all mechanical and electrical problems on boats, motors, trailers and ATVs.
• Installs all types of accessory items.
• Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Attends technical training to improve proficiency, quality of work and to achieve higher levels of certification.
• Water tests unit with customers to verify work performed and to explain the operation of the product.
• Maintains a clean and professional work area.
• Performs rigging as required.

Skills

Electrical systems understanding

Customer service

Communication

Own tools

Education

High School diploma

Manufacturer certification coursework

Tools

Electrical testing tools

Diagnostics tools

Job description

***POSITION SUMMARY:***The Certified Marine Service Technician performs all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.***ESSENTIAL FUNCTIONS:**** Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.* Troubleshoots, diagnoses and repairs all mechanical and electrical problems on respective boat, motors, trailers and ATVs.* Installs all types of accessory items.* Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.* Attends technical training to improve proficiency, quality of work and to achieve higher levels of certification.* Water tests unit with customers to verify work performed and to explain the operation of the product.* Remains familiar with painting process, decal application and fiberglass repairs.* Performs rigging as required.* Maintains a clean and professional work area.* ALL OTHER DUTIES AS ASSIGNED.***EXPERIENCE/QUALIFICATIONS:**** High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience***KNOWLEDGE, SKILLS, AND ABILITY:**** Ability to understand electrical systems and wiring* Ability to communicate in a friendly and professional manner to our customers and other associate* Ability to establish and maintain effective working relationships with Management, coworkers and customers* Provide own tools***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Ability to perform heavy lifting up to and in excess of 50 pounds* Ability to work both inside and outside***INDEPENDENT JUDGEMENT***:* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!