Certified Learning and Dev Coordinator

supply-chain; Westerville (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid vacation

Paid holidays

Job summary

DHL Supply Chain in Westerville, OH is seeking a Certified Learning and Development Coordinator to support training programs, manage registrations, materials, billing, evaluation, and reporting, and assist in developing in‑house or online courses.

The role requires strong admin experience, a high school diploma (associates preferred), and the ability to coordinate class materials, rosters in My Talent World, and on‑site lunches, with a focus on teamwork and continuous improvement.

Qualifications

• High School Diploma or equivalent.
• Associates Degree preferred.
• 2-4 years of administrative experience required.

Responsibilities

• Provides support for training and educational programs, including registration, materials, billing, evaluation, and reporting.
• Maintains records of training activities and associate progress; monitors program effectiveness.
• Arranges outside services for course facilitation and assembles/distributes course materials.
• Prepares and coordinates shipment of course materials across North America.
• Manages rosters in learning management system My Talent World and supports facilitators.
• Sends pre-work for classes and plans on-site lunches; assists with off-site classes as needed.
• Handles inquiries via Learning and Development email inbox and performs various administrative tasks.

Skills

Administrative support

Training coordination

Communication

Education

High School Diploma or equivalent

Associates Degree

Job description

Certified Learning and Development Coordinator

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description:

Provides support for training and educational programs in connection with management, on-the-job training, and employee orientation, including registration, materials, billing, evaluation, and reporting. Maintains records of training activities and associate progress. Monitors effectiveness of programs. Arranges for outside services, such as training materials, audio visual requirements, meals and refreshments, facilities, and other services required for course facilitation. Assembles and distributes course materials as required for each type of program. May assist in the design and development of in‑house and/or online courses.

Responsibilities:

• Prepares, orders, and coordinates the shipment of course materials for training classes, weekly, across North America.
• Creates, manages, and closes daily training class rosters via DHL’s learning management system, My Talent World.
• Supports facilitators in using the facilitator app to create, manage, and close daily training class rosters.
• Sends out required pre-work for various training classes, 15‑30 people in size, and ensures ample time for attendees to complete the work, given the unique class timeline.
• Plans/sets up lunches for groups of 15‑30 people for training classes offered on site weekly, and supports off site classes as needed.
• Works with facilities department to request printing for class journals.
• Manages 360 Feedback on the Certified Supply Chain Manager Portal.
• Monitors and responds to questions and requests submitted via the Learning and Development email inbox.
• Various administrative tasks as assigned.

Required Education and Experience:

• High School Diploma or equivalent, required.
• Associates Degree, or some college experience, preferred.
• Two to four (2‑4) years of administrative experience, required.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.