Certified Fulfillment Specialist

Lowe's Companies, Inc.; Missoula (MT); On-site; USD 39,000 - 50,000; Full time

Job summary

Lowe's Companies, Inc. is seeking teammates in Missoula, MT to pick, stage, and fulfill customer orders with accuracy and safety. You will validate orders, answer questions, and help customers find the right associates when needed.

Role requires powered equipment certification and a customer-friendly mindset. You’ll support inventory accuracy using the Orders App and collaborate with leadership to resolve issues, while maintaining safe, organized work areas.

Qualifications

• 6 months of experience using a computer to input, access, or modify information.
• 6 months of experience using common retail technology such as smartphones or tablets.
• Powered equipment certification for Counterbalance Forklift, Order Picker and Narrow Aisle Reach Truck (Required).
• High school diploma or GED preferred; retail experience a plus; customer service or fulfillment experience beneficial.
• Experience inspecting, loading, and unloading product in any industry is a plus.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.

Skills

Basic computer use

Retail tech proficiency

Education

High school diploma or GED

Powered Equipment Certification

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking teammates in Missoula, MT to pick, stage, and fulfill customer orders with accuracy and safety. You will validate orders, answer questions, and help customers find the right associates when needed.

Role requires powered equipment certification and a customer-friendly mindset. You’ll support inventory accuracy using the Orders App and collaborate with leadership to resolve issues, while maintaining safe, organized work areas.