Certified Auto Technician — Diagnostics, Repairs & Customer Care

Sam Pack's Five Star Ford of Lewisville; Lewisville (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life insurance

Paid vacation for full time employees

Employee discount on cars, parts, and

Drug Free Work Environment

Saturday lunches are provided.

Job summary

Pack Auto Group is hiring an experienced automotive technician in Lewisville, TX to diagnose, repair and maintain vehicle systems. You’ll work closely with the service team to assess customer needs, explain repairs in plain language, and ensure quality workmanship.

The role requires 2+ years of hands-on repair experience, ASE certification preferred, and a commitment to safety and continuous learning. Competitive benefits and a collaborative, customer-focused culture are provided.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience as an auto technician.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record & valid driver’s license.
• Have an ASE certificate and great communication skills.
• Willing to submit to a background check and drug screen prior to employment.
• Valid driver's license and clean driving record that is acceptable to our policies.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Execute repairs under warranty to manufacturer specifications.
• Provide labor and time estimates for additional automotive repairs: complete necessary paperwork and documentation.
• Explain mechanical diagnosis and required repairs in a non-technical manner to service advisors and customers.
• Inspect and test new vehicles and record findings so that necessary repairs can be made.
• Maintain inventory of required hand tools.
• Continue ongoing company and manufacturing training to stay current with changing technology and new vehicle models.

Skills

Auto tech exp

Customer service

Communication skills

Team player

Willing to learn

Education

High school diploma

ASE certificate

Tools

Diagnostic equipment

Job description

Pack Auto Group is hiring an experienced automotive technician in Lewisville, TX to diagnose, repair and maintain vehicle systems. You’ll work closely with the service team to assess customer needs, explain repairs in plain language, and ensure quality workmanship.

The role requires 2+ years of hands-on repair experience, ASE certification preferred, and a commitment to safety and continuous learning. Competitive benefits and a collaborative, customer-focused culture are provided.