Certified Apple Expert

Best Buy; North Haven, Northern (CT, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Retirement resources

Job summary

Best Buy in North Haven, CT is seeking a Certified Apple Expert to create world-class shopping experiences and help our customers meet their technology needs. You’ll train to become an expert and support revenue, margin and store operations while promoting Apple products.

You’ll spend most of your time in the Apple department assisting customers across categories, acting as a subject matter expert and champion for Apple products, with a flexible schedule including holidays, nights and weekends.

Qualifications

• One year of experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule including holidays, nights and weekends.
• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• One year of experience working with consumer electronics.

Responsibilities

• Act as a subject matter expert, advocate and champion for Apple products
• Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications
• Keep the department organized and ready to serve customers
• Drive profitable growth and achieve both individual and department goals
• One step further in the Apple department, assist customers across all categories in the Apple department.

Skills

Sales experience

Customer service

Teamwork

Flexible schedule

Job description

As a Certified Apple Expert, you’ll create world-class shopping experiences and help our retail customers meet their technology needs. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll lend your talents to achieving revenue, margin and operational targets. You’ll also work closely with other employees to make sure they’re prepared to demonstrate, promote and sell Apple products. While you’ll spend most of your time selling products in your area of expertise, you’ll also assist customers across all categories in the Apple department.

What you’ll do

Act as a subject matter expert, advocate and champion for Apple products

Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications

Keep the department organized and ready to serve customers

Drive profitable growth and achieve both individual and department goals

One year of experience in sales, customer service or related fields

Ability to work successfully as part of a team

Ability to work a flexible schedule including holidays, nights and weekends

Preferred qualifications

Prior experience serving as a specialist in premium, luxury or complex technology solutions

One year of experience working with consumer electronics

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Location Number 001488 North Haven CT Store

Address 398 Universal Dr N

City North Haven

State Connecticut

Pay Range $16.94 - $21.45 /hr

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.