Certification Specialist - ASRC Talent Solutions

ASRC Energy Services, LLC; Anchorage (AK); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match up to 4%

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

ASRC Energy Services, LLC is seeking a Certification Specialist to provide administrative, customer service, and archival support in a confidential regulatory environment. The role emphasizes accurate documentation, timely communication, and efficient daily operations with limited supervision.

You will process certification applications and renewals, manage records, answer inquiries, and coordinate meetings while maintaining security and privacy practices.

Qualifications

• High school diploma or GED is required.
• 3+ years of administrative or office support experience.
• 1+ year experience in behavioral health.
• Experience handling and securely filing confidential documents.

Responsibilities

• Provide administrative support for processing, tracking, and organization of certification applications, renewals, and related documentation.
• Serve as first point of contact by greeting and assisting customers, answering phones, and directing inquiries.
• Maintain electronic and physical record-keeping systems with confidentiality and privacy compliance.
• Assist with data entry and maintenance in certification databases and tracking systems.
• Support operations by preparing meeting materials, mailings, and notices.

Skills

Administrative support

Customer service

Record-keeping

Data entry

Education

High school diploma or GED

Associates Degree or higher in Human Services, Psychology, or Social Work

Tools

Microsoft Office 365

Adobe Acrobat

Zoom

Teams

Websites

Social media

Job description

ABOUT ASRC ENERGY: WINNER OF THE BEST PLACE TO WORK BY ALASKA BUSINESS MAGAZINE IN 2023, 2024 & 2025

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation that is owned by and represents the business interests of its approximately 14,000 Inupiaq shareholders. As the largest Alaskan-owned company employing over 15,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We're proud to be recognized as a Best Place to Work by Alaska Business Magazine in 2023, 2024, and 2025, a Most Loved Workplace by Best Practices Institute, and a Best Company to Work For in Alaska by MSN Money, 24/7 Wall St., and Zippia. We've also earned multiple ConocoPhillips Supplier Recognition Awards for Focus on Execution.

JOB SUMMARY

The Certification Specialist provides administrative, customer service, and archival support. Under limited supervision, this position supports certification operations through application processing, records maintenance, scheduling, reception, archival, and general office coordination. The Specialist plays a key role in ensuring accurate documentation, timely communication, and efficient daily operations within a confidential regulatory environment.

ESSENTIAL DUTIES

• Support the organization's goals and quality standards by performing duties in a professional, ethical, and respectful manner.

• Conduct professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.

• Perform administrative support for the processing, tracking, and organization of certification applications, renewals, and related documentation including statistics.

• Serve as the first point of contact for the company by greeting and assisting customers, answering phones, responding to inquiries, and directing calls or correspondence appropriately.

• Develop, maintain, and update electronic and physical record-keeping systems in accordance with confidentiality requirements, records retention standards, and applicable privacy laws.

• Perform general filing, scanning, indexing, and retrieval of documents.

• Schedule meetings, hearings, trainings, and appointments; maintain calendars and coordinate logistics as assigned.

• Prepare, copy, scan, and file documents; manage incoming and outgoing correspondence.

• Assist with data entry and maintenance in certification databases and tracking systems.

• Support company operations by preparing meeting materials, mailings, notices, and administrative documentation.

• Maintain professionalism and discretion when handling sensitive personal, licensure, or disciplinary information.

• Provide general office support and assist with special projects as assigned.

• Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations.

• Other duties will be assigned to this position as needed.

REQUIRED EXPERIENCE

• High school diploma or GED

• 3+ year of administrative and/or office support work experience

• 1+ year of experience working in behavioral health

• Previous responsibility handling and securely filing confidential documents

PREFERRED EXPERIENCE

• Associates Degree or higher in Human Services, Psychology, or Social Work

• Experience in a regulatory, certification, licensing, healthcare, or professional credentialing position

• Proficiency in Microsoft Office 365, Adobe Acrobat, Zoom, Teams, websites, and social media

TOTAL REWARDS

ASRC Energy Services, LLC is proud to offer a competitive benefits package aligned with our core ASPIRE values. Our total rewards program is designed to attract and retain top talent while supporting the health, well-being, and professional growth of employees and their families.

We provide comprehensive medical coverage through the Federal Employee Health Benefits Plan (FEHB), as well as dental and vision insurance. Employees are eligible to participate in a 401(k) program with a company match of up to 4% and immediate vesting after just two pay periods. To further support employees and their households, we offer access to an Employee Assistance Program (EAP), along with a wide range of supplemental insurance options including voluntary life insurance, short- and long-term disability, accidental death and dismemberment (AD&D), pet insurance, legal services, identity theft protection, hospital indemnity, accident insurance, and critical illness coverage.

We are also committed to professional development by providing tuition reimbursement opportunities and internal learning resources through our ASPIRE Academy.

To learn more about our full suite of benefits, please visit our benefits page.

WHY WORK WITH US

At ASRC Energy, people come first. We collaborate, value every contribution, and invest in the success of our employees, families, and communities. If you're looking for meaningful work with a company that values safety, integrity, and growth, start your career with ASRC Energy and ASPIRE with us.

Absolute Integrity

We do the right thing because it's the right thing to do.

Safety

Safety is our foundation - we bring it everywhere we go.

People First

We take care of our people, and our people will take care of the business.

Inupiat Heritage

We believe in "one crew, one journey" and honor the values of our founders as we develop the future.

Resilient Family

We encourage the right balance and cultivate strong relationships with our clients and colleagues.

Exceptional Service Quality

We deliver excellence by focusing on client needs and continuously improving our performance.

WORKING ON THE NORTH SLOPE

While working on the North Slope of Alaska, your lodging and food will be provided to you. All camps provide warm meals and options to grab a quick lunch or snack from the spike rooms. Rooms vary from single status to shared rooms where your roommate may work the opposite shift. Wi-Fi and Internet is free and available within the camp. Services vary depending upon where you are staying; however, most facilities offer housekeeping, self-serve laundry, commissary, mail, gyms, TV/Theater Room, etc. Each facility will have its own accommodation and policies that will be reviewed upon on-site orientation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment requirements outlined below are representative of those necessary to successfully perform the essential functions of this position. A post-offer, pre-hire Functional Capacity Evaluation (FCE) will be conducted to ensure an employee's ability to safely meet job standards. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Candidates must be able to comply with the ASRC Energy Driving Records and Motor Vehicle Use Policy, successfully pass a pre-employment drug test which may include both urinalysis and hair testing, and meet the physical requirements of working in a remote location under arctic conditions. In addition, candidates will be required to pass a Fit-for-Duty Exam, complete a background check, and obtain and maintain an access badge for the work location. The availability of this position is contingent upon the Company's continued operational needs once training is completed.

If you need assistance or reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at [phone].

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information please visit: Workplace Discrimination is Illegal & Pay Transparency Nondiscrimination Provision

NOTE TO ALL CURRENT EMPLOYEES

It is recommended that all current employees inform their managers when they apply for new positions as leadership will be notified of current employees applying for posted positions.