Certification Exam Developer (Remote)

CrowdStrike; Myrtle Point (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A cybersecurity leader is seeking an Exam Developer to design and develop high-stakes assessments. This role involves collaboration with experts to ensure exam validity and reliability, facilitating workshops, and conducting analysis on exam performance. Candidates should have 3-5 years experience in examination processes and relevant qualifications. Join our innovative team to contribute to the growth of our certification program.

Benefits

Equal opportunity employer

Veteran support programs

Qualifications

• 3-5 years experience with high-stakes certification development or program management.
• Familiarity with all steps of the exam development process.
• Strong clear communication skills.
• Capable of completing tasks on time with limited supervision.

Responsibilities

• Facilitate workshops with SMEs for exam development.
• Collaborate to create test specifications and marketing materials.
• Conduct routine exam analysis to assess performance quality.
• Review existing exams for relevance and alignment.
• Develop knowledge of cybersecurity industry standards.

Skills

Exam development process

Workshop facilitation

Collaborative teamwork

Project management

Verbal and written communication

Education

Bachelor in Education, Psychology, or related field

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform.

About the Role:

The CrowdStrike Certification team is seeking an Exam Developer with experience in the design and development of high-stakes assessments to help us maintain and grow our portfolio of certifications and credentials. In this role you will be part of the CrowdStrike Professional Services Training and Education team, where you will work closely with experienced and talented cybersecurity subject matter experts (SMEs) to ensure CrowdStrike exams are valid, reliable, and fair for all candidates.

We are looking for an individual with strong knowledge of the complete exam development process, including workshop facilitation skills and hands-on experience working with item banking and exam publication tools. The ideal candidate will work with our certification manager, curriculum developers, training instructors, and SMEs across CrowdStrike and beyond to keep our exams in alignment with relevant product updates and job roles, while monitoring the quality of existing exams and contributing to the continuous growth and improvement of our program.

What You’ll Do:

• Facilitate workshops with SMEs including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) definition, item writing, technical review, and standard setting.
• Collaborate with cross functional teams to create exam blueprints, test specifications, item development guidelines, and marketing materials.
• Conduct routine exam and item analysis to assess the performance and quality of exams, and make recommendations for exam/item updates as needed.
• Regularly review and update existing exams to ensure content relevance and alignment with industry standards and product changes.
• Develop and maintain knowledge across the cybersecurity industry and CrowdStrike’s Falcon platform
• Contribute to the definition and maintenance of a microcredentialing program
• Engage with customers regarding exam preparation, exam attempts, remediation, and individual performance records.
• Communicate with vendors to maintain critical functions for exam candidates such as exam registration, exam delivery, results notification, and distribution of digital badges.
• Contribute to the overall growth of the CrowdStrike certification program by consistently seeking efficient and effective process improvements.

What You’ll Need:

• 3-5 years experience with high-stakes certification development, training, content creation, program management, or related role with SaaS or enterprise technology
• Familiarity with all steps of the exam development process including MQC definition, JTA facilitation, item writing, technical review, and standard setting
• Experience leading workshops with multiple participants and presenting to business leaders
• Experience collaborating with cross-functional teams, including subject matter experts, instructional designers, psychometricians, and technology specialists.
• Familiarity with industry standards, guidelines, and regulations related to exam development (e.g., ISO 17024, ETS Standards for Quality and Fairness).
• Strong, clear verbal and written communication skills
• Capable of completing tasks on time with limited supervision
• Desire to grow and expand both technical and interpersonal skills
• Project and time management skills
• Ability to foster a positive work environment and attitude
• Bachelor in Education, Psychology, Instructional Design, Instructional Technology, Computer Science, Computer Engineering, Information Security, Cybersecurity, or related field. Relevant equivalent industry or military experience.

Bonus Points:

• Continuous learning mindset with a drive to self-develop, adapt, and stay informed on the latest certification industry trends and best practices.
• Experience defining and executing skills-based, hands-on or lab-based assessments
• Experience with responsible integration of AI tools and technologies into the exam development process
• Familiarity with project management tools
• Proficiency in using item banking systems.
• Familiarity with psychometric analysis techniques and standard setting methodologies.

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.