Certification Body Management System Engineer

TUV SUD America; Needham Corner (MA); Remote; USD 50,000 - 70,000; Full time

Job summary

A technology certification company seeks an administrator to manage core certification programs. In this remote role, you will coordinate audits, track performance trends, and support quality improvement initiatives. Ideal candidates have a high school diploma and 2+ years in quality or compliance roles. Strong skills in documentation, Microsoft tools, and stakeholder engagement are essential, along with the ability to work independently and demonstrate initiative.

Benefits

Opportunities for career growth

Tools and training for audit readiness

Inclusive workplace culture

Qualifications

• 2+ years of work experience in quality, compliance, or certification support preferred.
• Familiarity with certification body auditing is a plus.
• Demonstrated initiative and problem solving required.

Responsibilities

• Administer core management system programs for certification bodies.
• Coordinate audits and track remediation actions.
• Monitor performance reporting and drive corrective actions.

Skills

Quality assurance

Document control

Microsoft Word

Microsoft Excel

Interpersonal skills

Presentation skills

Education

High school diploma or equivalent

Job description

At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.

Your Tasks:

• Administer core management system programs for the USA Certification Body and Central Certification Body: internal audits, corrective actions (CAPA), document control, complaints, and appeals.
• Coordinate ANAB witness and office audits (scheduling, logistics, evidence readiness) and track remediation actions.
• Monitor hub KPIs and performance reporting; escalate trends and drive corrective/preventive actions with stakeholders.
• Maintain controlled documentation and records in line with certification body rules and accreditation requirements.
• Support cross-functional process improvements and projects assigned by Central Certification Body leadership.
• Partner with internal teams to standardize workflows and ensure timely, high-quality submissions to accreditation bodies.
• Provide clear status updates, summaries, and dashboards for management review.

Your Qualifications:

• High school diploma or equivalent; 2+ years of work experience (quality, compliance, or certification support preferred).
• Familiarity with certification body activities and management system auditing (internal or external) is a plus.
• Proficient with Microsoft Word and Excel; comfortable with databases/trackers and document control tools.
• Strong organization and follow-through; able to manage tasks/projects independently and meet deadlines.
• Effective written, verbal, and presentation skills; confident interfacing with internal and external stakeholders.
• Demonstrated initiative and problem solving; able to interpret procedures and propose improvements.
• Team-oriented with solid interpersonal skills and sound decision-making.

What We Offer:

• Impactful role supporting the integrity of TUV SUD's certification programs and accreditations.
• Remote work model with collaboration across the USA Certification Body and Central Certification Body.
• Opportunities to learn accreditation frameworks and grow in quality/compliance disciplines.
• Access to tools, templates, and training that strengthen documentation and audit readiness.
• Inclusive culture grounded in safety, integrity, and continuous improvement.

Additional Information:

• Workplace model: Remote.
• Travel: Some domestic travel up to 10%; occasional international travel with advance notice.
• Work environment: Office/computer-based; frequent communication via phone/Teams/email; occasional lifting up to 35 lbs.

Equal Opportunity Employer - Disability and Veteran

TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.