Cert Case Counselor II - Infectious Diseases Clinic

Prime Healthcare; Newark, New York (NJ, NY); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Certified Case Counselor II to join their dedicated team. This role focuses on providing essential case management services, linking clients to healthcare and psychosocial support. With a commitment to quality and compassion, you will play a vital role in educating and advocating for patients, ensuring they receive the best possible care. If you are passionate about making a difference in the community and have the necessary qualifications, this opportunity is perfect for you. Join a forward-thinking organization that values its employees and fosters professional growth.

Qualifications

• Minimum of two years’ experience in case management or related health fields.
• Master’s degree required; LSW preferred.

Responsibilities

• Provide direct case management services to patients at the Peter Ho Memorial Center.
• Maintain documentation in systems like EPIC and NJDOH.

Skills

Case Management

Client Advocacy

Psychosocial Assessments

Treatment Adherence Counseling

Documentation Skills

Education

Master's Degree in Social Work

Ryan White Case Management Certificate

Tools

EPIC

Microsoft Office

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center located in Newark's business and educational district. It is accredited by The Joint Commission. The hospital combines state-of-the-art technology, advanced diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals to deliver top-quality healthcare with compassionate care.

Saint Michael's Medical Center was the first in New Jersey to perform open-heart surgery and to develop a cardiac catheterization program. It is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com.

Company is an equal employment opportunity employer. It prohibits discrimination and harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to law), disability, military status, genetic information, or any other protected category. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Certified Case Counselor II - MCM will provide direct case management services to patients at the Peter Ho Memorial Center. Responsibilities include offering client-centered services, linking clients with healthcare, psychosocial, and other services provided by trained professionals, including both medically credentialed and other healthcare staff. The role supports the clinical team by providing resources, information, and performing various steps of medical case management such as intake completion, psychosocial assessments, developing initial individualized client service plans, conducting client advocacy and retention activities, referral follow-ups, re-evaluation of patient needs/discharge, treatment adherence counseling, and proper case disposition. The counselor maintains documentation in systems like EPIC, NJDOH (CareWare), and Ryan White Grant reporting systems (CAHMPS), ensuring accurate and prompt data entry. The role also involves educating and consulting with service providers and consumers about HIV disease and meeting consumers’ needs, including treatment adherence counseling for complex HIV/AIDS treatments. Client-specific advocacy and review of service use, via face-to-face, telephone, and other communication methods, are also included.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Minimum of two years’ experience in case management, discharge planning, or related health fields.
2. Master’s degree required; Master’s in social work or other health-related field / LSW preferred.
3. Ryan White Case Management Certificate obtained within 6 months of hire preferred.
4. Basic to intermediate computer skills (Microsoft Office: Word, Excel, PowerPoint, email, etc.) required. MCM training within 3 months of hire and maintained current.