Centralized Staffing & Scheduling Coordinator

Mercy Health; Richmond (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

403(b) retirement plan

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours is seeking a Centralized Staffing & Scheduling Coordinator in Richmond to manage scheduling, staffing, and timekeeping for designated work areas. Responsibilities include creating/editing schedules, handling last-minute staffing needs, and maintaining daily unit schedules using an electronic system.

Minimal education is an associate degree; 1 year of staffing software experience is required, with healthcare background preferred. Competitive pay and comprehensive benefits are offered.

Qualifications

• 1 year experience with staffing and scheduling software is required.
• Previous healthcare experience is preferred.

Responsibilities

• Create and edit schedules for nursing departments in the electronic scheduling system.
• Collaborate with nurse managers to forecast staffing needs.
• Approve or deny schedule requests based on skill mix and unit needs.
• Balance and publish schedules; monitor vacancy rates and post incentive shifts per policy.
• Adjust schedules by acquiring additional personnel or reducing staff as needed.
• Identify complex staffing needs within 24 hours and arrange appropriate coverage.
• Receive sick calls and manage unplanned vacancies; coordinate recruitment as needed.
• Maintain daily schedules and communicate critical staffing needs to managers.
• Process timecards for manager approval and correct exceptions.
• Maintain staffing-related records and reports; distribute to leaders.
• Assist with allocation of agency resources and other duties related to contract labor.

Skills

Staffing software

Healthcare setting

Education

Associate degree in business or related field

Tools

Scheduling system

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours

24

Work Shift

Days/Nights (United States of America)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Centralized Staffing & Scheduling Coordinator

Job Summary

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Essential Functions

• Creates and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.

• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers.

• Approves or denies all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.

• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.

• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.

• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage in the technology and communicate to the units.

• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.

• Maintains daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.

• Approves or denies all timecard requests with attestations, with communication to unit managers as appropriate.

• Prepares timecards for readiness for manager approval (Review and clean up exceptions)

• Maintains staffing related records, files, and reports. Distributes reports to appropriate leaders, as determined by manager.

• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

Associate degree in business, Data Management, or Related Field (preferred)

Licensure/Certification

None

Experience

1 year experience with staffing & scheduling software (required)

Previous experience in a healthcare setting (preferred)

Range

Minimum: $19.97

Maximum: $29.96

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department

Resource Optimization Center (ROC) - Richmond

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff… please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].