Centralized Dispatch Coordinator LPN or Paramedic - Patient Transfer Center

Community Health Network; Fishers (IN); On-site; USD 22,000 - 36,000; Full time

Job summary

Community Health Network operates a Centralized Dispatch for patient transfers, requiring either an LPN or Paramedic background. You will receive transport requests from inpatient units, ED and behavioral health and apply clinical knowledge to coordinate ground or air transfers while maintaining top-tier customer service.

This role is based in Fishers, IN with evening shifts and weekend commitments, contributing to reliable, compassionate patient transport services across the system.

Qualifications

• High school diploma or GED required for Paramedic path; state certification by Indiana Homeland Security.
• LPN requires graduation from an accredited school and active Indiana license; 3+ years clinical experience preferred; strong communication skills.

Responsibilities

• Receive medical transportation requests from inpatient units, ED and Behavioral Health.
• Coordinate air or ground transport end-to-end and maintain high customer service standards.

Skills

Multitasking

Communication

Detail-oriented

Customer service

Education

LPN license – Indiana

Paramedic certification – Indiana

Tools

EMR systems

Job description

Centralized Dispatch Coordinator LPN or Paramedic - Patient Transfer Center

Shift

Evening Job

Hours

24 hours/week, primarily 6P-2:30AM, but 4 shifts each 6 weeks are 11A-7P. Every third weekend commitment, Sat./Sun. One major and one minor holiday/year.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn’t do it without you.

Make a Difference

The Centralized Dispatch Coordinator LPN or Paramedic will receive medical transportation requests from Community Health Network Inpatient Units, Emergency Department, and Behavioral Health for ground patient transport. Applies clinical knowledge to the job duties. The Centralized Dispatch Coordinator LPN or Paramedic will exhibit the skills of being detail oriented, able to multitask, and communicate effectively while maintaining the highest standard of customer service. Collaborates with other team members to perform duties. The Patient Transfer Center is located at 13050 Parkside Drive in Fishers, IN.

Exceptional Skills and Qualifications

Paramedic

• Paramedics must have high school diploma or GED and be state certified by the Indiana Department of Homeland Security.

Experience working as a Paramedic, EMT, or ED Technician is preferred.

LPN

• Graduate of a recognized accredited school of practical nursing, or Graduate from a non-accredited school of practical nursing with three years related professional nursing experience. Licensed as a Licensed Practical Nurse (LPN) by the Indiana Professional Licensing Agency. (Required)
• 3+ years: Clinical experience in an LPN role. Preferable in a hospital, medical clinic, or related setting (Required)
• Communicates and collaborates effectively using computer and telephone equipment.
• Ability to receive all incoming transport requests and coordinate the air or ground transport in its entirety.
• Models professional nursing ethical practice.
• Working knowledge of applicable state and federal regulatory standards and regulations, such as EMTALA, related to acute and urgent/emergent patient transports.
• Knowledge of State, Federal, and Professional industry standards pertaining of health care practice.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.