Central Services, Transient Sales Specialist (Remote Opportunity)

Hyatt Hotels Corporation; Chicago (IL); Remote; USD 75,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Central Services, Transient Sales Specialist, where you'll drive sales strategies for a diverse portfolio of hotels. This exciting role offers the chance to work in a dynamic environment that values empathy, inclusion, and professional growth. As part of a passionate team, you'll engage with business travelers and enhance brand loyalty through innovative strategies. With a strong commitment to diversity and a culture of care, this position not only promises career advancement but also the opportunity to make a meaningful impact in the hospitality industry.

Benefits

Annual free hotel stays

Complimentary Headspace subscription

Discount at on-site fitness center

Paid Time Off

Medical, Dental, Vision benefits

401K with company match

Global family assistance policy

Qualifications

• 3-5 years of hotel sales or equivalent experience preferred.
• Proficiency in Hyatt systems and advanced knowledge of Microsoft Office.

Responsibilities

• Plan and execute the Transient RFP process for a portfolio of hotels.
• Lead market research and apply strategic business development techniques.

Skills

Hotel Sales

Communication Skills

Organizational Skills

Presentation Skills

Negotiation Skills

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's Degree in Hospitality Management

3-5 years of hotel sales experience

Tools

Hyatt Systems (Envision, Opera, Cvent)

Agency360

Demand360

Microsoft Office

Job description

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

US - IL - Chicago

Professional Staff/Corporate

Full-time

Yearly US Dollar (USD) pay basis

Summary

The Opportunity

Hyatt seeks an enthusiastic Central Services, Transient Sales Specialist to join our growing Central Sales Management department, who will focus on establishing and executing Transient sales strategy for a portfolio of Select & Full Service hotels. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

The Central Services, Transient Sales Specialist is a highly skilled role requiring demonstrated success and expertise in the Transient business segment, Hyatt systems, and the hotel/business travel industry. This individual will lead market and account research to identify hotel opportunities and apply strategic business development techniques to increase market share across Transient accounts.

Key responsibilities include planning and executing the Transient RFP process for a portfolio of hotels and engaging business travelers using World of Hyatt tools to foster brand loyalty. As the program evolves, the Specialist will also coordinate and lead a team of Transient Sales Specialists, ensuring consistent, high-quality service delivery.

This role requires the ability to coach and develop team members for high performance, while also influencing both on-property and above-property leadership. The ideal candidate will be adept at professional selling skills—opening, probing, supporting, and closing—and possess exceptional negotiation capabilities.

Proficiency in Hyatt systems, Agency360, Demand360, and general computer applications is essential. The ability to train others and manage tasks such as sending referrals, setting traces, and profiling accounts is also critical. Strong communication and organizational skills are vital to success in this role.

Qualifications

Required Experience & Skills:

• A genuine passion for meeting the needs of others in a fast-paced environment
• Strong verbal and written communication skills
• Excellent organizational and presentation abilities
• Ability to work independently and manage multiple tasks simultaneously
• Outgoing personality and a proven self-starter
• 3–5 years of hotel sales or equivalent experience preferred
• Proficiency in Hyatt systems, including Envision, Opera, and Cvent
• Advanced knowledge of Microsoft Office, particularly Excel and PowerPoint, with the ability to create detailed documents and analytical reports
• Familiarity with TravelClick products, specifically Agency360 and Demand360

Preferred Experience:

• Prior experience in a managerial or leadership capacity
• Previous experience as a Transient Sales Manager

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $75,000 to $80,000. This position is also eligible to earn a bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

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