Central Services Tech

Dignity Health; San Bernardino (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health is seeking a Central Services Tech in San Bernardino, CA to ensure continuous IT infrastructure support within the hospital setting and to maintain equipment, software, and networks with a focus on reliability and efficiency.

You will monitor, troubleshoot, and document solutions, while translating complex technical challenges into practical user-facing outcomes, and uphold AIDET-driven customer service practices in daily interactions.

Qualifications

• High School Graduate or GED.
• One year experience as a Central Service or Surgical Instrument Technician OR a combination of six months experience and enrollment in a CRCST or Surgical Instrument Tech course.

Responsibilities

• Role model for the Hospital's Customer Satisfaction effort, i.e. demonstrates AIDET principles when interacting with customers, subordinates and colleagues.
• Insures proper operation of autoclave units prior to use on a daily basis.
• Runs, monitors and approves biological and chemical tests at beginning, middles and end of shift. Follows through with the monitoring process, until the termination of the biological incubation period.
• Monitors and approves Bowie-Dick test and Sterilizer Printcons. Records results in appropriate log.
• Inspects STERRAD, Gas and Steam Autoclaves for visible signs of malfunction and reports to Central Service Manager.
• Records accurately at the end of the shift the number of sterilized loads and items that have been sterilized.

Education

High School Graduate or GED

CRCST or Surgical Instrument Tech course (enrollment)

Job description

Job Summary and Responsibilities

As our Central Services Tech, you will ensure the continuous and efficient operation of our IT infrastructure, providing vital technical support that empowers our entire organization.

Your daily work will involve monitoring, maintaining, and troubleshooting hardware, software, and network systems, swiftly resolving technical issues to minimize disruption. You'll provide expert user support, documenting solutions, and actively contributing to system reliability and efficiency.

To be successful in this role, you must possess robust IT knowledge, exceptional problem-solving skills, a meticulous approach to system tasks, and the ability to translate technical challenges into practical, effective solutions for users and systems alike.

• Is a role model for the Hospital's Customer Satisfaction effort, i.e. demonstrates AIDET principles when interacting with customers, subordinates and colleagues.
• Insures proper operation of autoclave units prior to use on a daily basis.
• Runs, monitors and approves biological and chemical tests at beginning, middles and end of shift. Follows through with the monitoring process, until the termination of the biological incubation period.
• Monitors and approves Bowie-Dick test and Sterilizer Printcons. Records results in appropriate log.
• Inspects STERRAD, Gas and Steam Autoclaves for visible signs of malfunction and reports to Central Service Manager.
• Records accurately at the end of the shift the number of sterilized loads and items that have been sterilized.

Job Requirements

Required

• High School Graduate or GED
• One year experience as a Central Service or Surgical Instrument Technician OR a combination of six months experience and enrollment in a CRCST or Surgical Instrument Tech course

Where You'll Work

Founded in 1928, Dignity Health - St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California. Serving nearly 100,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, stroke care and orthopedics. Additionally, St.Bernardine Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center and was recently awarded AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was named one of Healthgrades America’s 100 Best Hospitals for Prostate Surgery in 2026.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$25.00 - $31.06 /hour

We are an equal opportunity/affirmative action employer.