Central Service Technician-Sterile Processing-Full Time-Day-Capitol Hill

Kaiser Permanente; Seattle (WA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a vital role focused on the sterilization and maintenance of surgical instruments. This position offers a unique opportunity to contribute to patient safety and support healthcare professionals in delivering exceptional care. The ideal candidate will demonstrate strong knowledge of safety protocols, excellent customer service skills, and the ability to manage inventory effectively. Join a forward-thinking organization that values your contributions and offers competitive wages, sign-on bonuses, and additional pay benefits for onsite work. This is your chance to make a meaningful impact in a dynamic healthcare environment.

Benefits

$10k sign-on bonus

$2.00/hour Location Premium

$2.00/hour Acute Care Premium

$1.00/hour CST certification premium

$2.00/hour Evening shift differential

Qualifications

• Knowledge of safety, infection control, and employee health standards.
• Experience in customer service and assisting medical staff.

Responsibilities

• Perform sterilization and maintenance of surgical instruments.
• Provide excellent customer service and support to medical staff.
• Participate in error reporting and continuous improvement.

Skills

Knowledge of safety and infection control policies

Customer service skills

Ability to operate sterilization equipment

Inventory management

Education

High School Diploma or equivalent

Certification in Sterile Processing (CST)

Tools

Sterilization equipment

Medical instruments and devices

Job description

Now offering $10k sign-on bonus (eligibility applies)

Our commitment to our employees goes beyond the workplace, including competitive wages that reflect your value to the company!

Additional pay benefits of the new contract for SEIU represented roles, full and part time (can be stacked):

1. $2.00/hour Location Premium for onsite work at Bellevue and Capitol Hill
2. $2.00/hour Acute Care Premium (Urgent Care, Perioperative Services and Capitol Hill Inpatient Unit)
3. $1.00/hour CST certification premium
4. $2.00/hour Evening shift differential

Job Summary:

Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation and equipment.

Essential Responsibilities:

1. Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of KFHPWs customer service, clinical and financial goals.
2. Identify unsafe conditions/practice.
3. Must be familiar with and practice safety, infection control and employee health policies and standards.
4. Identify own education needs and complete all mandatory training.
5. Participate in error reporting and correction and continuous improvement of system processes and staff and department performance.
6. Demonstrate knowledge of patient care areas the instruments and medical devices they use, their collective and individual needs, concerns and expectations. Anticipate provider needs. Compare daily surgery and procedure schedules, provider preferences and instrument inventory and alert case coordinators if additional instrumentation will need to be acquired.
7. Provide excellent Customer Service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when there's a complaint. Actively participate in identification of educational needs of individuals, the department and customer staff. Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement and location in the sterile core. Provide assistance to Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinics inventory through set up of centralized storage.
8. Per established procedures, Infection Control standards and prudent judgment:
9. Deliver, pick up and receive reusable instruments and equipment assuring items are complete and handled to prevent damage or loss.
10. Disassemble, clean, disinfect and sterilize reusable instruments and medical devices.
11. Reassemble, inspect and test all multi-part devices assuring they are complete and will function safely and as expected.
12. Assemble, package, process and store medical supplies, instruments and equipment. Distribute reprocessed products.
13. Operate department equipment safely. Use and check performance indicators to assure proper function and initiate corrective action if malfunction is identified.
14. Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use.