Central Service Technician II-Sterile Processing-Full Time-Evening-Capitol Hill

Kaiser Permanente; Seattle (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks a Surgical Instrument Technician to perform essential tasks related to inventory management, sterilization, and customer service in surgical settings. The role emphasizes safety, quality control, and effective communication with medical staff, ensuring exceptional patient care standards.

Qualifications

• Must complete all mandatory training.
• Familiarity with safety and health policies.
• Knowledge of surgical instruments and medical devices.

Responsibilities

• Perform inventory management and decontamination tasks.
• Assist in sterilization and reassembly of medical devices.
• Provide excellent customer service to internal and external customers.

Skills

Customer Service

Infection Control

Attention to Detail

Job description

Job Summary:
Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation, and equipment.

Essential Responsibilities:

1. Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of KFHPW's customer service, clinical, and financial goals.
2. Identify unsafe conditions/practices.
3. Must be familiar with and practice safety, infection control, and employee health policies and standards.
4. Identify own education needs and complete all mandatory training.
5. Participate in error reporting, correction, and continuous improvement of system processes and staff and department performance.
6. Demonstrate knowledge of patient care areas, the instruments and medical devices used, their collective and individual needs, concerns, and expectations. Anticipate provider needs. Compare daily surgery and procedure schedules, provider preferences, and instrument inventory, and alert case coordinators if additional instrumentation is needed.
7. Provide excellent customer service, partnering with and offering assistance, guidance to internal and external customers, as well as service recovery when there's a complaint. Participate in identifying educational needs of individuals, the department, and customer staff. Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement, and location in the sterile core. Support Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases through exchanges of surplus, and optimizing clinic inventory access through centralized storage setup.
8. Per established procedures, infection control standards, and prudent judgment:

• Deliver, pick up, and receive reusable instruments and equipment, ensuring items are complete and handled to prevent damage or loss.
• Disassemble, clean, disinfect, and sterilize reusable instruments and medical devices.
• Reassemble, inspect, and test all multi-part devices to ensure they are complete and function safely and as expected.
• Assemble, package, process, and store medical supplies, instruments, and equipment. Distribute reprocessed products.
• Operate department equipment safely. Use and check performance indicators to ensure proper function and initiate corrective actions if malfunctions are identified.
• Perform and document sterilizer cycles, ensuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use.