Central Service Technician II-Sterile Processing-Full Time-Day-Capitol Hill

NALHE; Seattle (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

NALHE in Seattle, Washington is looking for an individual to manage the inventory and sterilization of surgical instruments. This role will involve inventory maintenance, decontamination, and inspection of medical devices to ensure patient safety.

The successful candidate will have a solid understanding of safety regulations, exceptional customer service skills, and the capability to assist clinical staff effectively. The position requires participation in continuous improvement efforts and adherence to strict sterilization protocols.

Qualifications

• Ability to perform sterilization procedures and handle medical devices.
• Experience in customer service and collaborative tasks.
• Understanding of infection control and safety standards.

Responsibilities

• Perform inventory and maintenance of surgical instruments.
• Assist in staff orientation regarding equipment use.
• Execute cleaning and sterilization of reusable medical devices.

Skills

Knowledge of safety practices

Customer service skills

Attention to detail

Job description

Job Summary

Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation and equipment.

Essential Responsibilities

• Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of KFHPWs customer service, clinical and financial goals.
• Identify unsafe conditions/practice.
• Must be familiar with and practice safety, infection control and employee health policies and standards.
• Identify own education needs and complete all mandatory training.
• Participate in error reporting and correction and continuous improvement of system processes and staff and department performance.
• Demonstrate knowledge of patient care areas the instruments and medical devices they use, their collective and individual needs, concerns and expectations. Anticipate provider needs. Compare daily surgery and procedure schedules, provider preferences and instrument inventory and alert case coordinators if additional instrumentation will need to be acquired.
• Provide excellent Customer Service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when theres a complaint. Actively participate in identification of educational needs of individuals, the department and customer staff. Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement and location in the sterile core. Provide assistance to Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinics inventory through set up of centralized storage.
• Per established procedures, Infection Control standards and prudent judgment:
• Deliver, pick up and receive reusable instruments and equipment assuring items are complete and handled to prevent damage or loss.
• Disassemble, clean, disinfect and sterilize reusable instruments and medical devices.
• Reassemble, inspect and test all multi-part devices assuring they are complete and will function safely and as expected.
• Assemble, package, process and store medical supplies, instruments and equipment. Distribute reprocessed products.
• Operate department equipment safely. Use and check performance indicators to assure proper function and initiate corrective action if malfunction is identified.
• Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use.