Central Service Processing Technician II

Kaiser Permanente International; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Kaiser Permanente is seeking a Sterile Processing professional to perform decontamination, preparation, packaging, sterilization, and high-level disinfection of reusable instruments and endoscopes. You will monitor quality indicators, track equipment, and support multiple SPD locations across the KPGA region.

The role requires knowledge of sterilization standards, effective communication, and strong customer service.

Qualifications

• Two years of experience cleaning and sterilizing instruments and endoscope reprocessing.
• Knowledge of OSHA, AORN, AAMI, ASGE, SGNA and APIC standards, and sterilization and flexible endoscope process.
• Demonstrated effective verbal and written communications skills.
• Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser.
• High School Diploma or GED required.
• Certification Board for Sterile Processing and Distribution - Technician Certification OR Registered Central Service Technician Certificate from Healthcare Sterile Processing Association

Responsibilities

• Disassemble, clean, and inspect surgical instrumentation and endoscopes; assemble trays for sterilization.
• Sterilize or high-level disinfect items according to manufacturers' instructions and policies.
• Document quality assurance activities and track instruments using the computer system.
• Maintain PAR stocking and inventory control; provide courteous service to internal and external customers.
• Follow KP and department policies, including attendance and safety requirements.

Skills

Verbal communication

Written communication

Customer service

Policy understanding

Education

High School Diploma or GED

Job description

Job Summary:

Under direct supervision of the Sterile Processing Department Manager or Supervisor, performs decontamination, preparation & packaging, sterilization or high level disinfection of reusable surgical instrument and/or rigid and flexible endoscopes throughout the KPGA region. Perform and maintain quality assurance indicators at the highest level. Follow safety guidelines to ensure quality outcomes for members and staff. This position independently performs the full scope of all central sterile processing functions with emphasis on rapid and correct assessment and response to critical situations in the medical centers. Utilizes the computerized instrument management tracking system to track instruments and equipment throughout the facilities. Inventories and restock departmental supplies including instruments, sterilization chemicals and other related items. Maintain flexibility including working in all SPD locations throughout the KPGA Region and on various shifts as situations dictates.

Essential Responsibilities:

• Disassemble, clean, varied and complex surgical instrumentation and endoscopes equipment appropriately. Clean, decontaminate and inspect reusable instrumentation, and endoscopes observing decontamination policies and procedures. Review, assemble, and package instrumentation singles/trays in preparation for sterilization. Sterilize or high level disinfect items according to manufactures instructions, department policy, including compliance with all regulatory agencies and safety requirements. Utilize personal protective equipment where appropriate and according to policy. Report any safety issues and/or employee accidents immediately to a supervisor. Monitor parameters on all equipment.
• Perform and document quality assurance / quality control activities on all instrumentation, equipment including but not limited to sterilizers, instruments washers, sonic washers and automatic endoscope preprocessors (AER) as listed and defined in the CSPD policies and procedures. Track instruments throughout the facilities utilizing the computerized instrument tracking system.
• Maintain PAR stocking and inventory control. Consistently demonstrate excellent customer service in a health care environment. Provide appropriate assistance to internal and external customers at all times. Provide direct or telephonic service in a polite and courteous manner.
• Resolve member / customer concerns and elevate to the supervisor when necessary. Maintain working knowledge of surgical procedures and accurately provide appropriate instrumentation and service.
• Apply knowledge of organizational policies and procedures. Follow all KP and department policies and procedures including use of time in work environment, including attendance expectations.

Basic Qualifications:

Experience

• Two (2) years of experience cleaning and sterilizing instruments and endoscope reprocessing.

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Certification Board for Sterile Processing and Distribution - Technician Certification OR Registered Central Service Technician Certificate from Healthcare Sterile Processing Association

Additional Requirements:

• Knowledge of OSHA, AORN, AAMI, ASGE, SGNA and APIC standards, and sterilization and flexible endoscope process.
• Knowledge of a wide variety of routine and specialized instruments and steam, low temperature sterilization techniques and high level disinfection required.
• Demonstrated effective verbal and written communications skills.
• Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser.

Preferred Qualifications:

• Associates degree preferred.