Central Scheduler

White River Health System; United States; Hybrid; USD 40,000 - 60,000; Full time

Job summary

White River Health System is hiring a Central Scheduler to coordinate and schedule all diagnostic procedures in a fast-paced call center atmosphere. This critical role requires strong attention to detail, excellent customer service, and effective communication with patients, physicians, and staff.

The schedule is Monday to Friday, from 8:00 AM to 5:00 PM, with an option to work remotely three days a week after training.

Qualifications

• Strong attention to detail is required.
• Excellent customer service skills are necessary.
• Effective communication skills to assist various stakeholders.

Responsibilities

• Coordinate and schedule diagnostic procedures.
• Verify active insurance coverage.
• Confirm complete physician orders.

Job description

Job Summary

The Central Scheduler is responsible for coordinating and scheduling all diagnostic procedures for White River Health / WRMC in a high‑volume, fast‑paced call center environment. The role requires strong attention to detail, excellent customer service, and effective communication skills to assist patients, physicians, and radiology staff. Duties include verifying active insurance coverage, confirming complete physician orders, collecting applicable copayments, and ensuring accurate and efficient scheduling of services.

Work Schedule

Monday–Friday, 8:00–5:00 PM.

After training, the employee has the option to work remotely three days a week and on site two days a week.