Central Scheduler

Universal Health Services; Laredo (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Retention Bonus Program

Loan Forgiveness Program

Excellent Medical, Dental, Vision and

401(K) with company match

Tuition savings to continue your nurse

Job summary

Laredo Physicians Group is seeking a Central Scheduler to accurately schedule patients for outpatient procedures, verify insurance, and complete pre-registration with precision. The role emphasizes service excellence and strong communication to guide patients and physicians through the scheduling process.

Primary responsibilities include data entry accuracy, coordinating with physicians and staff, and ensuring verification and authorization requirements are met before services are rendered.

Qualifications

• High School Graduate/GED required.
• Minimum one year of experience in a healthcare environment.
• Experience in data entry, customer service, collections and medical terminology preferred.
• Knowledge of third-party requirements and healthcare billing preferred.
• HIPAA privacy standards knowledge is strongly preferred.

Responsibilities

• Accurately schedules patients for outpatient procedures per scheduling guidelines.
• Guide physicians, office staff, and patients through scheduling steps.
• Confirm appointments with physicians or patients as needed.
• Obtain insurance information to expedite verification and pre-certification.
• Enter complete data into the computer with correct dates, codes and spelling.
• Complete outpatient verification to ensure insurance information accuracy and authorization requirements.
• Review account history and consult supervisor when delaying services.
• Other duties as assigned.

Skills

Data entry

Customer service

Medical terminology

HIPAA privacy

Education

High School Diploma or GED

Tools

Patient accounting system

Job description

Responsibilities

About Laredo Physicians Group

Laredo Physicians Group (LPG) providers take pride in delivering high-quality care for our community. Our offices offer primary care and various specialty services. LPG is committed to providing superior quality healthcare services while demonstrating professionalism and service excellence to ensure a great patient experience. Our physicians are well experienced, and with diverse backgrounds, they share a passion for serving the healthcare needs of families. LPG is affiliated with Doctors Hospital of Laredo, whose care network encompasses two freestanding emergency rooms, and an outpatient clinic with ancillary and surgical services.

Website: www.laredophysiciansgroup.com

The Central Scheduler is responsible for accurately performing the pre-access functions required to schedule patients, which includes scheduling outpatient diagnostic procedures and completing the pre-registration and insurance verification processes. Always demonstrates Service Excellence. Must possess excellent written and oral communication skills, as well as organizational skills.

• Accurately schedules patients in accordance with guidelines in the scheduling application for assigned outpatient procedures and in accordance with ancillary department specifications, including but not limited to adding and deleting procedures and rescheduling appointments.
• Guides the physician, physician office staff, and/or the patient through the scheduling process.
• Confirms appointments by contacting physicians and/or patient as needed.
• Obtains insurance information to expedite the verification/authorization/pre-certification process.
• Enters complete and accurate data into computer with emphasis placed on correct date, codes, and spelling.
• Thoroughly completes the outpatient verification process to ensure the accuracy of insurance information and that authorization requirements have been met for all scheduled patients prior to receiving services.
• Reviews previous account history and consults with Supervisor when considering possible delay of services during Pre-Access processes.
• Other duties as assigned

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Benefit and Rewards Highlights

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website:benefits.uhsguest.com

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune500corporation,annualrevenuesduring2025were $17.4billion.In 2026,UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, waslisted in Forbes ranking of America's Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services locatedin 40U.S.states, Washington, D.C., Puerto Rico and the United Kingdom.For additional information visit www.uhs.com.

From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements

• High School Graduate/GED required.
• Minimum one year of experience required working in a healthcare environment.
• Experience in data entry, customer service, collections and medical terminology preferred.
• Possesses understanding of third-party requirements and healthcare billing.
• Knowledge of regulations and HIPAA privacy standards is strongly preferred.
• Medical Terminology/Health Insurance Navigation
• Computer proficiency to include word processing and patient accounting system.
• Strong verbal and written communications skills required.
• Service-oriented/customer-centric.
• Excellent organization skills and attention to detail.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.