Central Referral Intake Coordinator

St. Joseph’s/Candler Health System; Savannah (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

St. Joseph’s/Candler Health System in Savannah, GA is seeking a Central Intake Coordinator under the supervision of the Central Intake Supervisor.

The role focuses on receiving and processing referrals for home health, verifying insurance and eligibility, and documenting in the home health applications. Ideal candidates have nursing experience and familiarity with medical terminology; preferred RN/LPN licensure and ICD coding knowledge.

Qualifications

• College Degree in Nursing - Preferred.
• 1 Year nursing, paramedical, or coding - Preferred.
• 1 year nursing experience in an acute care setting or ICD coding preferred.
• Familiarity with medical terminology preferred but not required.

Responsibilities

• Receive and process all referrals in a timely manner, including insurance and eligibility verification, diagnosis coding, procuring all required supporting documentation and accurately documenting in the home health application(s).
• Effectively communicate with all referral sources, physicians, patients, and co-workers when processing referrals. Provide any follow-up communication required timely. Participate in the on-call duties.
• Track and monitor all pending referrals in an effective and timely manner.

Skills

Communication

Customer service

Medical terminology

ICD coding familiarity

Education

College Degree in Nursing

Job description

Under the direction of the Central Intake Supervisor, the Central Intake Coordinator is responsible for receiving and processing all referrals in a timely manner, providing excellent customer service, effectively communicating both internally and externally, and promoting collaboration among the multi-disciplinary home health team.

Education

College Degree in Nursing - Preferred

Experience

1 Year nursing, paramedical, or coding - Preferred

1 year nursing experience in an acute care setting or ICD coding preferred.

• Familiarity with medical terminology preferred but not required.

License & Certification

If a Licensed RN/LPN, must be in the State served by the Agency.

Certified EMT, paramedical, or coder preferred.

Core Job Functions

• Receive and process all referrals in a timely manner, including insurance and eligibility verification, diagnosis coding, procuring all required supporting documentation and accurately documenting in the home health application(s).
• Effectively communicate with all referral sources, physicians, patients, and co-workers when processing referrals. Provide any follow-up communication required timely. Participate in the on-call duties.
• Track and monitor all pending referrals in an effective and timely manner.

Learn more about the many benefits available to SJ/C co-workers. From wellness programs and insurance options to child care and housing opporunities, SJ/C invests in the health and well-being of our co-workers in many ways.