Central Production Quality and Control Manager

Harmons Grocery; West Valley City (UT); On-site; USD 75,000 - 78,000; Full time

Job summary

Harmons Grocery seeks a QA lead for the Central Production Facility to ensure quality and safety of all food production processes. You will lead a team, conduct inspections, manage regulatory compliance, and drive continuous improvement across production.

Requirements include PCQI certification, strong knowledge of HACCP/GMP/ISO, and 5 years in food production quality assurance. This role supports collaboration with production, sanitation, maintenance, and warehouse teams.

Qualifications

• High school diploma or GED required; a bachelor’s or master’s in Food Science, Food Technology, Quality Management, or related field preferred.
• 5 years of food production, quality assurance, or related retail experience preferred.
• Experience with HACCP, GMP, ISO, SQF or similar food safety certification systems.
• PCQI certification is required.

Responsibilities

• Implement and maintain quality control systems for all food production processes.
• Oversee product testing, including sensory evaluation, microbiological testing, and nutritional analysis.
• Lead inspections and audits of production lines to address quality issues and ensure regulatory compliance.
• Drive continuous improvement, reduce waste, and improve product quality.
• Train associates on quality standards, food safety, and compliance.

Skills

Quality control leadership

Food safety knowledge

Analytical thinking

Effective communication

Team mentoring

Education

Bachelor's or Master's in Food Science / Quality Management

High school diploma or GED

Tools

HACCP

GMP

ISO/SQF knowledge

Quality control software

Job description

$75,000 - $78,000 PER YEAR

GENERAL PURPOSE:

The purpose of this position is to ensure the CentralProduction Facility maintains quality and safety of all food production processes. This position ensures that products meet established standards and regulatory requirements while minimizing risks and enhancing operational efficiency. This position will lead a team, conduct inspections, manage compliance with food safety regulations, and drive continuous improvement efforts within the production process.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established Central Production Facility policies and procedures
• Implement and maintain quality control systems for all food production processes, ensuring products meet company standards and regulatory guidelines
• Oversee product testing, including sensory evaluation, microbiological testing, and nutritional analysis
• Monitor the quality of raw materials, ingredients, and packaging materials to ensure they meet specifications
• Conduct inspections and audits of production lines to identify and address potential quality issues
• Ensure that production complies with all applicable food safety regulations
• Foster a culture of quality and safety awareness across the production team
• Implement training programs regarding quality standards, food safety, and regulatory compliance
• Work collaboratively with production, sanitation, maintenance, and warehouse teams to address and resolve quality concerns
• Investigate and resolve production quality issues, identifying root causes and implementing corrective actions
• Lead corrective and preventive actions and ensure proper documentation and follow-through
• Work closely with food production team to streamline processes and ensure product consistency
• Maintain accurate records of quality inspections, tests, and audits
• Prepare detailed reports on quality performance, including analysis of product defects, waste, and trends
• Drive continuous improvement initiatives focused on reducing waste, improving efficiency, and enhancing product quality
• Participate in product development meetings and provide input on new product formulations, processes, and packaging to ensure quality standards are met from the start
• PCQI certified
• Train new associates of Harmons food safety program
• Lead contact for inspections and third party audits
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Assists as needed to ensure the success of the Central Production Facility as a whole

MARGINAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with Central Production Facility associates
• Consistent and daily interaction with Director and Manager of Central Production

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED required;a bachelor's or master's degree in Food Science, Food Technology, Quality Management, or related field highly preferred; 5 years of food production, quality assurance, or other retail experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Basic math skills
• Basic computer skills including Microsoft Office Suite
• Proficient in quality control tools and software
• Knowledge of food safety regulations and quality control standards
• Experience with HACCP, GMP, ISO, SQF, or other food safety certification systems
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
• Ability to appropriately and professionally handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized analytical skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable warehouse environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.