Assistant Kitchen Manager

Harmons Grocery; South Jordan (UT); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Harmons Grocery is seeking a Kitchen Associate to assist the Kitchen Manager in maintaining quality standards and profitability. You will train new associates, determine production and inventory levels, and deliver exceptional customer service in Harmons’ Kitchen.

This role requires strong organizational skills, effective communication, and a proactive approach to pricing, safety, and inventory management within a full-service kitchen environment.

Qualifications

• High school diploma or GED preferred; some college education beneficial.
• Two years of kitchen experience preferred; or combination of education and training.

Responsibilities

• Follow departmental and store policies and procedures.
• Maintain quality and freshness of Harmons Kitchen products and services.
• Manage product assortment and inventory levels for the Kitchen.
• Ensure pricing accuracy and correct signage, especially for ad items.
• Keep Kitchen clean and sanitized; meet company appearance standards.
• Provide excellent customer service to all customers.
• Order products and create production sheets based on past and projected sales.
• Mentor and train associates; provide feedback on performance.

Skills

Customer service

Communication

Organization

Conflict resolution

Education

High school diploma or GED

Job description

$21.45 - $22.95PER HOUR

GENERAL PURPOSE:

The purpose of this position is to assist the Kitchen Manager with ensuring that Harmons’ Kitchen department maintains quality standards and profitability. This person will be responsible for knowing all aspects of the full service Kitchen, helping train new associates, and providing exceptional customer service. This person will also determine production and inventory levels for Harmons’ Kitchen.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services Harmons’ Kitchen provides
• Responsible for maintaining the appropriate product assortment and inventory levels for the Kitchen
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the Kitchen is cleaned and sanitized daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Ordering product and creating production sheets to meet the needs of Harmons’ Kitchen based on past and projected sales
• Active member of the Safety Committee which helps ensure the safety of both customers and associates
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Communicates openly and frequently with Store Director and Director of Kitchen Operations
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Writing the Kitchen schedule to ensure coverage and meet labor goals
• Quarterly inventory of all Kitchen products

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED and some college education are preferred; two years of kitchen experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Current Food Handler’s Permit
• Ability to professionally and appropriately handle conflict
• Must enjoy working with and handling kitchen products
• Should have a passion for preparing, cooking, and eating food particularly kitchen items
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
• Ability to handle conflict professionally and appropriately
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized analytical skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.