Central Pricing Office Analyst

BayCare Health System; Clearwater (FL); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Central Pricing Office Analyst to join their team. This remote position offers flexibility while requiring a minimum of two 8-hour shifts weekly, with initial on-site training in Clearwater, Florida. The role involves providing excellent customer service, calculating financial responsibilities, and ensuring accurate insurance benefit verifications. Join a forward-thinking organization that values trust, respect, and clinical excellence, where your contributions will help shape the future of healthcare in the community.

Qualifications

• Bachelor's degree required with 3 years of experience in Patient Financial Services.
• High School Diploma with 7 years of relevant experience also acceptable.

Responsibilities

• Calculate patient financial responsibility and provide estimates to customers.
• Handle inbound and outbound calls, resolving customer issues effectively.

Skills

Customer Service

Communication Skills

Financial Responsibility Calculation

Insurance Benefits Knowledge

Education

Bachelor Degree

High School Diploma with Experience

Tools

Soarian

Trace Worklists

Job description

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

**Position Details:**

+ **Location:** Remote following the below training (must reside in Florida)

+ **Status:** PRN (non-benefit eligible)

+ **Shift:** Days, varies (Minimum of two 8 hour shifts weekly)

+ **Days:** Monday through Friday / Occasional Weekends

This Central Pricing Office Analyst Opportunity is a PRN (non-benefit eligible) remote position requiring a minimum of two 8 hour shifts a week. Team members must reside in Florida.

**This position does require 2 business days of on-site training in Clearwater, F** **L before moving remote.**

**Responsibilities:**

The Central Pricing Analyst is responsible for working Soarian and Trace worklists, to include customer requests for price estimates received via phone and the online web form. Entails obtaining and verifying patient/customer insurance benefits with all managed care and uninsured plans. Determine the appropriate clinical procedure, CPT or DRG code for the patients' service, calculates patient/customer financial responsibility using calculation tools, provides estimates directly to patients/customers, documents the financial information in the patient accounting system or other tracking tools, and identifies registration errors and other issues and coordinate with other departments to get information corrected. Work with onsite team members to provide assistance and communication regarding estimates. Responsibilities also include handling inbound and outbound calls in a timely manner, following call center scripts, resolving customer issues, maintaining a positive, empathetic and professional attitude toward customers at all times, utilizing effective listening skills, asking pertinent questions, confirming facts with the customer, and educating customers as needed on their benefits and price estimates. Perform other duties as assigned.

**Why BayCare?**

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

**Certifications and Licensures**

+ None required

**Education**

+ Required - Bachelor Degree

+ OR High School Diploma with required experience below

**Experience**

+ Required Bachelor Degree with 3 years of Patient Financial Services on one of the following -HIM, Coding, Patient Accounts, or Patient Registration (with a focus on providing benefits and estimates)

+ OR High School Diploma with 7 years Patient Financial Services on one of the following -HIM, Coding, Patient Accounts, or Patient Registration (with a focus on providing benefits and estimates)

+ Must have detailed understanding of insurance benefits and specific employer coverage

Equal Opportunity Employer Veterans/Disabled

**Position** Central Pricing Office Analyst

**Location** Clearwater | Business and Administrative | PRN

**Req ID** null