Central Market Southlake Parking Lot Attendant - Part-Time

Central Market; Southlake (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the grocery sector is seeking a dedicated Service Representative - Parking Lot Attendant. This role focuses on enhancing customer experiences by providing exceptional service and support, ensuring a clean and welcoming environment. As a key member of the team, you will assist customers with their purchases, engage in product discussions, and maintain the parking lot's organization. If you have a passion for customer service and enjoy a dynamic work environment, this opportunity is perfect for you!

Qualifications

• 0-2 years of experience required; training provided.
• Ability to read safety rules and manuals.

Responsibilities

• Package customer purchases efficiently and assist with inquiries.
• Engage customers in discussions about products and maintain cleanliness.

Skills

Customer Service Skills

Communication Skills

Flexibility

Interpersonal Skills

Education

High School Diploma

Job description

Overview

Central Market is a specialty grocery store that started in Austin, Texas in 1994, and has expanded to multiple locations across the state. Known for its freshness, Central Market offers a wide selection of food and beverages, sourcing directly from the best producers around the world. With hundreds of cheeses, thousands of wines, extensive produce, and knowledgeable staff, it is a paradise for food enthusiasts. Our commitment extends beyond just selling food; we believe food unites families and communities, preserves cultures, and fosters new traditions. Each store serves as a marketplace for goods, services, and ideas for food lovers.

Responsibilities

The Service Representative - Parking Lot Attendant [PLA] provides customer service by packaging and carrying out purchases, assisting customers, and supporting overall customer service activities. Works under supervision following detailed instructions. Responsibilities include:

1. Packaging customer purchases efficiently and correctly.
2. Assisting customers with their purchases and product inquiries.
3. Engaging customers in discussions about products, including taste profiles, complementary items, and preparation techniques.
4. Returning merchandise to shelves when necessary.
5. Providing friendly, fast service with a smile.
6. Directing Customer Service Associates in the parking lot.
7. Managing baskets and carts, ensuring they are available, clean, and in good condition.
8. Assisting customers with unloading merchandise into their vehicles.
9. Ensuring sanitizing supplies are available for customers.
10. Reporting parking lot issues to management.
11. Walking the parking lot to retrieve abandoned shopping carts.
12. Maintaining the cleanliness and sanitation of kids carts, electric carts, and infant seats.
13. Ensuring electric carts are charged and operational.
14. Providing water to customers as needed.

Requirements

• Typically requires 0-2 years of experience; no prior experience or training necessary.
• Ability to read and interpret safety rules, instructions, and manuals.
• Clear and concise communication skills.
• Flexibility to adapt to changing priorities.
• Ability to remain calm and focused during interruptions or stressful situations.
• Adherence to rules, guidelines, and procedures.
• Strong customer service skills.
• Completion of required training courses.
• Good interpersonal skills.
• Physical ability to lift, carry, bend, kneel, reach, squat, push, and pull.
• Maintain high productivity and efficiency standards.
• Standing for up to 3 hours.