Central Market (Austin Westgate) - Coffee Bar Sales Specialist - Full time

Central Market; Austin (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Central Market is seeking a Sales Specialist in Austin to apply basic and some advanced skills in the area of specialization, order products to maximize sales, merchandise and sell products by applying guidelines and suggestive selling techniques.

Work under direct supervision and from detailed verbal and written instructions, ensuring compliance with safety and quality standards. Requires knowledge of department products and strong customer service orientation.

Qualifications

• 2–5 years of retail or restaurant experience.
• Knowledge of department products and equipment.
• Materials Handling Equipment certification is required.

Responsibilities

• Identify and address high priority activities first
• Provide excellent customer service
• Organize, clean, and prepare back area for incoming deliveries
• Keep sales floor uncluttered and free from spills
• Stock, rotate items as needed, maintain standards/shrink, safety, and inventory control
• Reset products and maintains shelf conditions ensuring integrity of shelf tags and signage in department
• Check shipments for out-of-date and damaged product to ensure freshness and quality
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales

Skills

Customer service

Food knowledge

Food preparation

Interpersonal skills

Communication skills

Department knowledge

Education

Materials Handling Equipment certification - Required

Job description

Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

Responsibilities

Job Summary: A Sales Specialist will be responsible for applying basic and some advanced skills in procedures and techniques specific to area of specialization. Order assigned products to maximize sales. Merchandises, fronts, and sells products by performing the following duties.

Work under direct supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires some specific product knowledge depending on the Department.

Use suggestive selling techniques to maximize sales.

Key Responsibilities & Essential Functions

• Identify and address high priority activities first
• Provide excellent customer service
• Organize, clean, and prepare back area for incoming deliveries
• Keep sales floor uncluttered and free from spills
• Stock, rotate items as needed, maintain standards/shrink, safety, and inventory control
• Reset products and maintains shelf conditions ensuring integrity of shelf tags and signage in department
• Check shipments for out-of-date and damaged product to ensure freshness and quality
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Work Experience

Typically requires 2-5 years experience

Previous retail/restaurant experience

Knowledge/Skills/Abilities

• Knowledge of department product, food preparation, and equipment
• Extensive knowledge of specialty food products and food preparation is essential
• Strong customer service skills
• Passion for food
• Excellent interpersonal and communication skills

Licenses/Certifications

• Materials Handling Equipment certification - Required

Physical Demands & Working Conditions

• Ability to work in fast paced environment
• Ability to work in extreme temperatures
• Must be able to manage in excess of 25 lbs., up to 50 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2004