Central Laboratory Assistant

The Cancer & Hematology Centers; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

The Cancer & Hematology Centers in Grand Rapids, MI, is seeking a full-time lab support professional to assist central laboratory departments and manage specimens. The role includes registering patients in the LIS, handling phone inquiries, and supporting technologists during complex procedures.

Qualifications include a high school diploma and at least two years of related experience with phlebotomy, plus strong people and organizational skills to maintain confidentiality in a fast-paced setting.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Two years related work experience including phlebotomy.
• Excellent people skills and ability to maintain composure during busy times.
• Strong organizational skills and confidentiality.

Responsibilities

• Responsible for assisting the Central Laboratory specialty departments (blood bank, flow cytometry and molecular) on duties as needed.
• Responsible for managing inbound specimens from the clinic sites, thoroughly sorting the coolers, checking manifests, and releasing specimens into the Central Laboratory.
• Responsible for registering external patients directly into the laboratory information system and keeping the laboratory information system uniform, organized and up to date.
• Responsible for answering the lab phone and Daily Lab Safety Communication chat and assisting callers with their questions and requests.
• Responsible for assisting the medical technologists to find and account for specimens and pending logs.
• Responsible for assisting the medical technologists to unpack inventory shipments.
• Responsible for assisting the providers during bone marrow biopsies.
• Responsible for providing phlebotomy duties as needed.
• Responsible for maintaining lab supply inventory and complete order forms for needed supplies.
• Responsible for completing tasks as laboratory leadership deems appropriate.

Skills

People skills

Organizational skills

Independence

Confidentiality

Phlebotomy

Education

High School Diploma or equivalent

Job description

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn’t just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

Essential Duties and Responsibilities:

• Responsible for assisting the Central Laboratory specialty departments (blood bank, flow cytometry and molecular) on duties as needed.
• Responsible for managing inbound specimens from the clinic sites, thoroughly sorting the coolers, checking manifests, and releasing specimens into the Central Laboratory.
• Responsible for registering external patients directly into the laboratory information system and keeping the laboratory information system uniform, organized and up to date.
• Responsible for answering the lab phone and Daily Lab Safety Communication chat and assisting callers with their questions and requests.
• Responsible for assisting the medical technologists to find and account for specimens and pending logs.
• Responsible for assisting the medical technologists to unpack inventory shipments.
• Responsible for assisting the providers during bone marrow biopsies.
• Responsible for providing phlebotomy duties as needed.
• Responsible for maintaining lab supply inventory and complete order forms for needed supplies.
• Responsible for completing tasks as laboratory leadership deems appropriate.

Able to perform a variety of tasks including but not limited to specimen ordering, collecting, processing and packaging for send out testing. Able to interact with peers and other departments in a manner that is viewed as having a positive effect on patient services and CHC staff morale. Interacts effectively with patients and family members demonstrating sensitivity in regard to cultural diversity, age specific needs, confidentiality and all abilities.

Functions as a team member by expanding responsibilities as directed by management to facilitate optimal workflow within the cancer center.

Monday-Friday

Day shift

No weekends, No holidays

Job Requirements

Education: High School Diploma or equivalent

Experience: Two years related work experience including phlebotomy

Other: Exceptional people skills in the medical field. Ability to maintain composure during extremely busy times. Strong organizational skills. Ability to work independently at a fast pace with minimal supervision. Able to maintain confidentiality. 95% of time spent standing / walking. High attention to detail needed.