Central Fill Lead Pharmacy Technician

Kroger; Cleveland (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger in Cleveland, TN is seeking a dedicated technician to help ensure safety, quality, and regulatory standards daily. You will guide associates on proper processes, participate in team meetings, and support the training of new hires and pharmacy staff.

The role emphasizes mentorship, adherence to SOPs, and continuous department improvement, with responsibilities spanning production floor tasks and cross-training coordination.

Qualifications

• Must maintain confidentiality and protect sensitive information.
• Ability to train and mentor new technicians and pharmacy associates.
• Demonstrated commitment to regulatory standards and SOP adherence.

Responsibilities

• Lead by example to ensure department standards are met daily.
• Provide onboarding support and day-to-day training for technicians.
• Train and mentor new hires and assist pharmacy associates.
• Maintain current state registration, certification, or license per requirements.
• Identify training opportunities and coordinate on-the-job and cross-training.
• Support development and continuous improvement of the department.
• Participate in team meetings and relay shift issues to management.
• Assist shift supervisor in developing and ensuring SOP compliance.
• Complete technician tasks on the production floor as needed.
• Guide associates to follow established procedures and policies.
• Act as SME to coach for correctness and opportunities.
• Collaborate with shift supervisors to determine daily tasks.

Skills

Training & mentoring

Regulatory compliance

Attention to detail

Education

High School Diploma or GED

Job description

Job Description

Ensure accuracy, safety, quality, and regulatory standards are met daily by guiding and directing associates on proper processes, procedures, and performance. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Ensure execution of department standards by leading by example and delegating as necessary
• Encourage, monitor and assist new techs through the technician training program
• Train and mentor new hire technician day-to-day training and support for pharmacy associates
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Identify training opportunities and coordinate on-the-job training/cross training with supervisors
• Support the development, implementation, maintenance, and ongoing improvement the department
• Participate actively in team meetings, responsible for relaying any shift issues and concerns to management, participate in issue resolution, and communicate information from management back to the team
• Assist shift supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates
• Complete all technician tasks on the production floor as needed
• Guide associates and ensure established procedures, policies, and practices are followed
• Act as subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
• Collaborate with shift supervisors to determine daily tasks to be completed and direct associates accordingly
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High School Diploma or GED
• Demonstrated ability to maintain confidentiality and protect sensitive information
• Must be at least 18 years of age

Desired

• Any related experience