Central Data Entry Technician (M - F, 8-5) (OTJ Training)

Williams Bros. Health Care Pharmacy; Washington; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages

Health Plans

Paid Time-Off

401k with Company Match

Life Insurance

Discount Programs

Job summary

Williams Bros. Health Care Pharmacy is seeking a Central Data Entry Technician to support prescription processing and call center services across retail locations. The role emphasizes accuracy, strong communication, and excellent customer service.

The team is patient-centric, values teamwork and dedication, and operates Monday through Friday with standard business hours. Join a long-standing family-owned company committed to outstanding service and employee growth.

Qualifications

• Demonstrated accuracy in data entry and prescription processing.
• Strong communication and customer service abilities.
• Ability to handle high call volumes with professionalism.

Responsibilities

• Process prescriptions and provide call center support for retail locations.
• Maintain accurate patient and customer records.
• Respond to inquiries and resolve issues per company policies.

Skills

Attention to detail

Customer service

Phone etiquette

Communication skills

Data entry accuracy

Job description

Central Data Entry Technician

Are you interested in working "behind the scenes" in a pharmacy that is improving patients' lives every day? If so, the Central Data Entry Technician role is for you! This role aids and contributes to a customer centric pharmacy team who will consistently build relationships with patients by providing superior customer service. The primary responsibility will be to provide prescription processing and call center services for all retail locations.

Williams Bros. Health Care Pharmacy is a family owned and operated company with over 100 years of experience. WB is comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

Job Responsibilities

• Attention to detail
• Answers incoming calls/makes appropriate outgoing calls for all retail pharmacy patients/customers.
• Great communication skills
• Outstanding customer service
• Communicates with all locations on customer issues as they arise per company policies and procedures.
• Superb organization skills

WB Benefits

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
• Dental
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Hours: Monday - Friday (8:00 a.m. - 5:00 p.m.)

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations. If you share these beliefs, don't wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.