Central Data Entry Technician (M - F, 8-5) (OTJ Training)

Williams Bros. Health Care Pharmacy; Washington (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

HDHP and PPO Plans

Telemedicine – Teledoc ($0 for virtual

Dental

Vision

Health Savings Account with company贡献

Aflac Supplemental Plans

Paid Time Off (PTO)

6 Paid Holidays

1 Floating Holiday

401k with Company Match

Employer Provided Life Insurance

Holiday World Fun Club Discount

Employee Referral Bonus Program

Annual Wellness Screening

Annual Fitness Reimbursement

Employee Discount - 30%

Job summary

The role focuses on accuracy, customer communication, and efficient data handling to improve patient outcomes and ensure smooth operations for our multiple venues.

Qualifications

• Strong accuracy in data entry and prescription processing.
• Professional phone etiquette and ability to handle calls.
• Ability to work with a team across multiple locations.

Responsibilities

• Attention to detail in processing prescriptions and data entry.
• Answers incoming calls and makes appropriate outgoing calls for retail patients/customers.
• Demonstrates great communication skills with patients and staff.
• Delivers outstanding customer service and supports a customer-centric pharmacy team.
• Communicates patient issues to all locations per company policies and procedures.
• Exhibits superb organizational skills to manage workload.

Skills

Attention to detail

Communication skills

Customer service mindset

Job description

Are you interested in working “behind the scenes” in a pharmacy that is improving patients’ lives every day? If so, the Central Data Entry Technician role is for you! This role aids and contributes to a customer centric pharmacy team who will consistently build relationships with patients by providing superior customer service. The primary responsibility will be to provide prescription processing and call center services for all retail locations.

Williams Bros. Health Care Pharmacy is a family owned and operated company with over 100 years of experience. WB is comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

Job Responsibilities

• Attention to detail
• Answers incoming calls/makes appropriate outgoing calls for all retail pharmacy patients/customers.
• Great communication skills
• Outstanding customer service
• Communicates with all locations on customer issues as they arise per company policies and procedures.
• Superb organization skills

WB Benefits

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
• Dental
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Hours: Monday - Friday (8:00 a.m. - 5:00 p.m.)

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations. If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.