Central Cake Manager

Hugos-Family-Marketplace; East Grand Forks (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holiday pay

Employee discount

Job summary

Hugo's Family Marketplace in East Grand Forks, MN seeks a Central Cake Manager to lead our cake decoration team and oversee the decorating process with a focus on quality and presentation. You will train staff, manage inventory, and ensure a clean, compliant bakery while delivering exceptional customer service.

No prior experience is required; we provide training for cake decoration. A high school diploma is required; culinary education is a plus.

Qualifications

• Requires a high school diploma or equivalent.
• Culinary education is a plus but not required.
• No prior experience needed; training provided for cake decoration.

Responsibilities

• Lead and manage the cake decoration process.
• Interact with customers to understand needs and provide service.
• Uphold quality standards and ensure consistency of products.
• Manage inventory and supplies to minimize waste.
• Train and develop team members in decoration techniques.
• Maintain bakery cleanliness and safety compliance.
• Collaborate with team to deliver appealing cakes.

Skills

Leadership

Cake decorating

Baking

Customer service

Inventory management

Time management

Communication

Health & safety

Problem solving

Education

High school diploma or equivalent

Culinary education (preferable)

Job description

Job Purpose:- The Central Cake Manager at Hugo's Family Marketplace is responsible for overseeing the cake decoration process, ensuring high-quality standards, and providing exceptional customer service. This role involves managing inventory, training staff, and maintaining a clean and organized work environment. The Central Cake Manager will collaborate with the team to create visually appealing and delicious cakes that meet customer expectations and contribute to the bakery's success.Key Responsibilities:- Lead and manage the cake decoration process using various tools, techniques, icing, fondant, and other elements to create visually stunning cakes.- Interact with customers to understand their needs and provide excellent service, ensuring customer satisfaction.- Uphold quality standards in all cake products, ensuring consistency and excellence.- Manage inventory, including supplies and ingredients, to ensure adequate stock levels and minimize waste.- Train and develop team members in cake decoration techniques and best practices.- Maintain cleanliness and organization in the bakery, ensuring compliance with health and safety regulations.- Collaborate with the team to foster a positive and productive work environment.- Stay updated on industry trends and continuously learn new techniques to enhance cake decoration offerings.- Demonstrate strong time management skills to meet deadlines and manage multiple tasks efficiently.- Ensure compliance with health and safety standards, promoting a safe working environment for all staff.Benefits:Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, Holiday Pay (Additional Time & Half if worked), and Employee Discount.Required Education:- High school diploma or equivalentPreferred Education:- Formal culinary education is a plus but not usually required.Required Experience:- No prior experience required; willing to train candidates with a passion for cake decoration.- Strong artistic and creative skills with an eye for detail.- Effective communication skills.- Ability to work collaboratively as a team player.- Willingness to learn new techniques and adapt to changing trends in cake decoration.- Proficient time management skills.Required Skills and Abilities:- Team leadership and the ability to manage and motivate staff.- Expertise in cake decorating and baking.- Excellent customer service skills.- Proficiency in inventory and stock management.- Sales and upselling skills.- Strong time management abilities.- Knowledge of health and safety compliance.- Problem-solving skills.- Physical ability to stand for long hours, lift 25–50 lbs, bend, reach, and work in a fast-paced bakery environment.