Central Admissions Front Desk III

University of Arkansas; United States; Remote; USD 34,000; Full time

Job summary

The University of Arkansas is seeking an Access Coordinator III to handle appointments and patient interactions. This role requires three years of customer service experience, proficiency in medical terminology, and strong computer skills. You will play a vital part in improving patient care at a leading health organization with comprehensive benefits.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on campus

Qualifications

• Three (3) years of customer service experience preferably in healthcare registration or scheduling.
• Knowledge of basic medical terminology required.

Responsibilities

• Schedules, reschedules, and coordinates appointments for patients.
• Conducts pre-registration and inputs accurate patient information.
• Verifies insurance coverage and assists with hospital admissions.

Skills

Customer Service

Knowledge of Basic Medical Terminology

Intermediate Proficiency with Computers

Education

High School Diploma/GED

Tools

MS Office Suite

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

06/26/2025
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Regular
Work Shift: Shift Vary (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | CORE PA Admission-HOD

Department's Website:

Summary of Job Duties: The Central Admissions Front Desk III (Access Coordinator III) will meet, greet, and assist the public, answer telephones, and/or will coordinate appointments, referrals, consults, tests, and/or procedures, check-in and registers patients, check-out patients, collect payments, and issue receipts. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Qualifications:

Minimum Qualifications:

• High School Diploma/GED
• Three (3)years of customer service experience preferably in registration, billing, or scheduling preferably in a healthcare environment
• Knowledge of basic medical terminology required
• Intermediate proficiency with computers (MS Office Suite preferred)

Preferred Qualifications:

• Registration experience in a healthcare environment.
• Epic experience

Additional Information:

Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Perform ABN completion
• Verification of insurance coverage and responding appropriately to the requirements of third-party payers.
• Assist with hospital admissions and surgery scheduling.
• Other duties as assigned.

Salary Information:

$16.33 ($33,966.40)

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking
Frequent Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Occasional Physical Activity: Crawling, Crouching, Feeling, Grasping, Kneeling, Lifting, Pulling, Pushing, Reaching, Standing, Stooping, Walking
Benefits Eligible: Yes