Center Store Replenishment Lead — In-Stock Excellence

Food Lion; Monroe (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Food Lion in Monroe, NC is seeking a Center Store Inventory Associate responsible for shelf inventory management and maintaining in-stock position for customers. You will collaborate with store leadership to plan for events and merchandising.

Responsibilities include ordering, replenishment, training staff, ensuring proper CAO use, and keeping shelves stocked while controlling expenses and shrink. The role emphasizes customer service and adherence to policies and safety guidelines.

Qualifications

• High School graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Ability to prioritize and work independently with minimal supervision.

Responsibilities

• Order and maintain the product level of Center Store through proper utilization of CAO.
• Train, coach, and influence associates on ways to grow sales, reduce shrink and increase customer satisfaction.
• Partner with schedule writers to ensure all replenishment and CAO activities are properly scheduled.
• Prioritize daily workload to ensure that variety and selection is available.
• Set and achieve goals around continual in-stock service levels within Grocery, HBC, and DSD (between time of contracted service).
• Assist in planning proactively to address future business needs through the delivery of in-stock conditions and replenishment activities.
• Maintain shelf allocations and replenishes in accordance with all policies, procedures and guidelines.
• Support leadership and motivation within the store to promote a culture reflective of our Brand and Strategy.
• Support the achievement of budgeted financial operating results with a focus on minimizing SHRINK, achieving labor results, managing operating inventory, controlling supply expense and overall productivity.
• Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on creating a positive shopping experiences.
• Role model outstanding customer service, leveraging your skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations.
• Control store expenses through proper ordering of supplies.
• Understand and use company tools such as CAO and average cost inventory system (ACIS).
• Ensure that ordering and receiving is accomplished in accordance with policies and guidelines.
• Observe and correct all unsafe conditions that could cause associate or customer accidents. Report to Manager on Duty (MOD).
• Report to the MOD all associate and customer accidents in accordance with Food Lion's established procedures.
• Assist with the physical Center Store inventory of product on hand.
• Ensure compliance with local, state and federal regulations.
• Adhere to all company guidelines, policies, procedures, and standard practices.
• Successfully complete all training through computer based training, training packets, and training aid courses.
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Task learning

Problem solving

Education

High School diploma or equivalent

Tools

CAO

ACIS

Job description

Food Lion in Monroe, NC is seeking a Center Store Inventory Associate responsible for shelf inventory management and maintaining in-stock position for customers. You will collaborate with store leadership to plan for events and merchandising.

Responsibilities include ordering, replenishment, training staff, ensuring proper CAO use, and keeping shelves stocked while controlling expenses and shrink. The role emphasizes customer service and adherence to policies and safety guidelines.