Center Store Operations Lead - Front-End & Night Crew

The Save Mart Companies; Hayward (CA); On-site; USD 34,857 - 49,644; Full time

Job summary

Cornerstone OnDemand is hiring an Assistant Center Store Manager for the FoodMaxx in Hayward, CA. This position involves overseeing front-end operations, managing staff, and ensuring a remarkable shopping experience for all customers. Ideal candidates should have strong communication and interpersonal skills, along with a minimum of one year of college education.

The role requires lifting up to 40 lbs. and flexibility to work various retail hours. A competitive pay rate of $30.67 per hour is offered.

Qualifications

• Excellent customer service skills.
• Knowledge of department operations, products, and processes.
• Ability to maintain visual merchandising techniques.

Responsibilities

• Assures customers’ needs are met through effective management.
• Oversees front-end operations and staff.
• Manages inventory process and shrink control.
• Trains associates in customer service and operations.

Skills

Strong communication

Interpersonal skills

Supervision

Training

Organization

Math skills

Customer service

Education

One year of college or equivalent

Job description

Assistant Center Store Manager - FoodMaxx - 27300 Hesperian Blvd., Hayward, CA 94545

We are California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and FoodMaxx—are cherished regional brands, serving the unique needs of their communities.

It’s our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.

The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive

We are currently recruiting for the position of:

Assistant Center Store Manager - FoodMaxx - 27300 Hesperian Blvd., Hayward, CA 94545

The Assistant Center Store Manager assures that our customers’ needs are met and exceeded through effective management of the assigned area. This position oversees front-end operations and staff in the absence of Store Manager and Assistant Store Manager. The Assistant Center Store Manager will rotate responsibility in the following assigned areas:

• Front-End - Oversees Front-End staff (to include Cashiers and Clerks Helpers) and operations including effective resource scheduling for productivity and customer service level optimization.Oversees parking lot operations and conditions, and is accountable for the store balancing function.
• Night Crew – Oversees overall Center Store operations. Accountable for productivity standards, oversees night receiving function, facility security, manages shrink and ensures store is ready for next day opening.
• Frozen/Dairy/Deli - Accountable for productivity, fresh, schematic and stocking standards, planner execution, stock conditions, and manages shrink.
• Evening - Oversees Center Store merchandising, product and conditions to include back room, steel and shelving.

The Assistant Center Store Manager supervises and trains associates to promote a culture reflective of Food Maxx’s mission statement and winning behaviors.He/she manages performance and productivity of assigned area to ensure standards are met.

Key Responsibilities and Accountabilities:

· Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

· Contributes to the positive gross profit goals through effective management of price integrity, shrink control activities, ordering and management of product

· Directly leads associates in the assigned area with focus on accountability and achieving high level of business performance outcomes

· Develops and trains associates completes supervision reports and fosters a collaborative working environment

· Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience in assigned area

· Oversees cold chain

· Manages shrink for assigned area

· Responsible for price integrity for assigned area

· Oversees store for cleanliness and sanitation compliance

· Dependent upon assigned function, is accountable for the following:

o Maintains schematic integrity within stocking expectations, shelf conditions, display maintenance

o Responsible for code date rotation and fresh image

o Oversees facility for building security, hazardous waste processing, etc.

o Oversees front-end operations and staff when store is open and Store Manager and Assistant Store Manager are not on-site

o Responsible for night receiving function

o Manages cashier balancing function

o Oversees ordering and inventory process

· Occasionally in charge of maintaining total store operations in absence of store management

· Performs other duties as assigned

Hiring pay range: $30.67 - 30.67

Requirements (Knowledge, Skills and Abilities):

· Strong communication, interpersonal, supervision, training, organization, and paperwork/administration, and math skills: excellent customer service skills.

· Knowledge of Department operations, products, and processes, visual merchandising techniques, store hazardous materials and food safety rules, basic applicable contract/work rules

Education: One year of college (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience:Minimum six months as Key Carrier or nine months as Perimeter Department Manager or equivalent

Other: Must be available to work a variety of required retail hours.Will be required to rotate/train in all Assistant Center Store Manager areas (Front-End, Night Crew, Frozen/Dairy/Deli, and Evening)

Physical: Ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs. without assistance

· Customer Focus

· Personal/Interpersonal Skills

Reference: req41378

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The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.