Center Store Director: Lead Multi-Dept Retail Ops

Vallarta Supermarkets; San Fernando (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Free life and AD&D insurance

401(k) Retirement Plan

Paid vacation

Access to legal services

Premium pay for holidays

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets is seeking a Center Store Director to lead Grocery, Dairy/Deli/Frozen, Shelf Edge, and Receiving departments. Responsible for performance, profitability, and compliance, you will drive sales, ensure exceptional service, and develop strong teams.

Collaborate with store and corporate leadership to implement strategies and optimize operations. You will oversee staffing, training, evaluations, and merchandising, ensuring safety and regulatory compliance while maintaining a

Qualifications

• 3–4 years of retail management experience (multi-department preferred).
• At least 2 years of team leadership within a multi-department operation.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of retail operations, merchandising, and compliance.
• Proven ability to manage budgets, labor, and profitability.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Must pass a criminal and credit check.
• Must be able to transfer to other store locations as needed.

Responsibilities

• Oversee performance, sales, labor, and budgets for all Center Store departments.
• Manage ordering, inventory, equipment, and vendor relations.
• Walk through departments with managers daily to ensure quality, rotation, and compliance.
• Lead by example, modeling Vallarta’s Nuestra CASA pledge for customer service.
• Greet customers, resolve escalated concerns, and ensure a welcoming environment.
• Mentor and coach Department Managers to build strong, customer-focused teams.
• Ensure proper staffing, training, evaluations, and recognition of team members.
• Implement merchandising strategies, pricing, signage, and product displays.
• Ensure compliance with OSHA, Health Department, WIC, SNAP, ABC, COOL, and other regulations.
• Enforce workplace safety and labor law compliance (e.g., LA Fair Work Week).
• Collaborate with Store Director, Fresh Market Director, Corporate, HR, and vendors.
• Communicate with Center Store closing management to ensure procedures are followed.
• Cover duties of Fresh Market Director when absent and support storewide initiatives.
• Perform other duties as assigned.

Skills

Retail management

Team leadership

Budget & profitability

Communication

Problem solving

Merchandising

Compliance knowledge

MS Office

English proficiency

Flexible schedule

Tools

Microsoft Word

Outlook

Excel

Job description

Vallarta Supermarkets is seeking a Center Store Director to lead Grocery, Dairy/Deli/Frozen, Shelf Edge, and Receiving departments. Responsible for performance, profitability, and compliance, you will drive sales, ensure exceptional service, and develop strong teams.

Collaborate with store and corporate leadership to implement strategies and optimize operations. You will oversee staffing, training, evaluations, and merchandising, ensuring safety and regulatory compliance while maintaining a