Center Store 3rd Shift Supervisor

Festival Foods; Hudson (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated Center Store 3rd Shift Supervisor to lead and support a dynamic team. This role involves overseeing overnight operations, ensuring exceptional guest service, and maintaining inventory standards. With a focus on teamwork and effective communication, you will play a crucial part in creating a positive shopping experience. The company values its employees, offering competitive benefits and a supportive work environment. If you are passionate about leadership and customer service, this opportunity is perfect for you!

Benefits

15% Associate Discount

Weekly Pay

Vision & Dental Insurance

401(k) Plan

Employee Stock Ownership Plan

Paid Parental Leave

Fitness Reimbursement

Two-Week Advanced Scheduling

Qualifications

• Ability to deal tactfully with guests and associates.
• Good oral and written communication skills.
• Thorough understanding of safety policies.

Responsibilities

• Support leadership in training and coaching third shift associates.
• Ensure shelves are stocked and maintained during 3rd shift.
• Assist with unloading product deliveries and stock organization.

Skills

Guest Service

Team Leadership

Communication Skills

Inventory Management

Safety Compliance

Education

High School Diploma

Tools

Forklift

Point-Of-Sale System

Pallet Jack

Job description

Location : Name

Hudson

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Center Store 3rd Shift Supervisor

Reports to: Center Store Manager

SUMMARY:

The Center Store 3rd Shift Supervisor is responsible for supporting Center Store leadership in overseeing the overnight stocker team across Center Store departments, including grocery, frozen, dairy, general merchandise, wine & spirits, and health & beauty. This position assists in leading and developing a team of 3rd Shift Stockers that keeps aisles clean and shelves stocked while maintaining store standards.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Team Leadership – Support Center Store leadership in leading, training, and coaching third shift associates across Center Store departments, reinforcing company policies and performance expectations.

• Guest Service: Provide exceptional and helpful guest service by greeting, acknowledging, and reacting to guest needs throughout the store and across departments.

• Oversee 3rd Shift Stocking Operations: Ensure shelves are fully stocked and maintained using the first in, first out method during 3rd shift operations.
• Monitor Inventory: Maintain accurate inventory levels and ensure proper pricing on all stocked items.

• Assist with stock organization and unloading: Help lead team in unloading product deliveries from pallets and maintaining organized stock rooms across multiple departments.

• Offer Assistance: Assist guests with product inquiries and ensure a positive shopping experience.

• Cashier Trained: Ready to step in at the register, and/or support store closing procedures when needed.

• Enforce Policies & Performance Standards: Document policy violations, conduct disciplinary actions, and complete performance reviews.
• Ensure Safety & Cleanliness: Oversee sanitation, follow department guidelines, and ensure compliance with company procedures.
• Operate Equipment: Safely utilize forklifts, pallet jacks, and other warehouse equipment (training provided).

• Guest assistance: Help guests locate items across departments, suggest products, and provide alternatives when necessary.
• Issue resolution: Address guest concerns or dissatisfaction with products or service and take action to resolve issues promptly.
• Collaboration with leadership and team members: Communicate and collaborate with the Center Store leadership team and associates to uphold standards and exceed guest expectations.

• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team:Other duties as assigned

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with guests and associates.
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Ability to learn and safely use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
• Ability to learn and use various systems, including Point-Of-Sale register system.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• The position requires the associate to lift up to 50 pounds on an occasional basis.

WORK SCHEDULE:

The Center Store 3rd Shift Supervisor is a full-time position. The work schedule will primarily include night, evenings, weekends, and holidays.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

1616 Crest View Drive

City

Hudson

State

WI

Postal Code

54016