Center Quality Assurance Supervisor - Radcliff, KY

Join Parachute, LLC; Radcliff (KY); On-site; USD 50,000 - 55,000; Full time

Job summary

An innovative firm is seeking a Center Quality Assurance Supervisor to oversee quality compliance and operations at a Donor Center. This role involves ensuring regulatory adherence, managing a team, and improving processes in a dynamic environment. With a commitment to compassionate service, the company is rapidly expanding and values leaders who can inspire and maintain high standards. If you are detail-oriented, organized, and passionate about quality assurance in the healthcare sector, this is an exciting opportunity to make a meaningful impact in the plasma donation experience.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Monthly Bonuses

Qualifications

• 3+ years of experience in a cGMP environment or equivalent.
• Strong leadership and team management skills.

Responsibilities

• Manage quality assurance operations and compliance at the Donor Center.
• Lead audits and develop corrective action plans.

Skills

Leadership

Quality Assurance

Communication Skills

Organizational Skills

Process Improvement

Education

Bachelor’s degree in Biological Science

Bachelor’s degree in Business Administration

Bachelor’s degree in Nursing

Bachelor’s degree in Finance

Tools

Microsoft Office Suite

Job description

Center Quality Assurance Supervisor - Radcliff, KY

Radcliff, KY, USA •

Elizabethtown, KY, USA •

Join Parachute - Radcliff, Radcliff, Kentucky, United States of America

Job Description

Posted Tuesday, April 22, 2025 at 5:00 AM

Compensation: $50,000-$55,000 base + up to 25% monthly bonus (total potential cash compensation up to $70K) + benefits. Travel: 75% during training.

Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience that’s grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

We have grown from 2 to 30+ operations in less than three years and plan to continue our rapid expansion. We are looking for people who share our passion for helping others and are invigorated by the speed at which our startup moves. Come join us as we help the world gain access to more plasma — one donation at a time.

What You’ll Do

The Center Quality Assurance Supervisor is responsible for managing the quality assurance operations of the Donor Center and supervising operations and quality control, while ensuring compliance with all applicable policies and regulations.

Responsibilities

• Lead and direct overall Donor Center quality compliance by ensuring the center is audit-ready at all times and compliant with industry regulations, government regulations, and standard operating procedures.
• Work with the Center Director to maintain product quality, integrity, and safety; donor suitability and safety; and employee safety.
• Ensure that products meet all regulatory and customer requirements.
• Maintain an independent level of quality inspection and control.
• Participate in all formal regulatory audits with the Center Director and quality team; develop effective corrective action plans as needed. The Center Quality Assurance Supervisor will liaise directly with auditors and ensure all quality tasks are completed within required time frames.
• Oversee the release and shipment of products to vendors, ensuring compliance with all regulatory and customer guidelines.
• Oversee product and biohazard waste shipments, ensuring regulatory compliance, proper labeling, accurate documentation, and final shipment authorization.
• Collaborate with the Center Director to determine donor suitability and manage donor deferrals.
• Work jointly with the Center Director and trainers to develop employee knowledge, emphasizing that personnel performance is critical to the safety, purity, and integrity of the product.
• Track industry trends and implement process improvement plans, measuring their effectiveness and adjusting as needed.
• Ensure compliance with all federal, state, and local regulations related to product quality, employee, and donor safety.
• Partner with the Center Director and training personnel to review and update SOPs and applicable forms, ensuring staff are trained on any updates.
• Hire, lead, develop, and manage the Quality Assurance team.

Who Are You?

• A natural leader.
• Enthusiastic, energetic, warm, and personable.
• Able to multitask, set priorities, and work under tight deadlines.
• Extremely organized, process-driven, and detail-oriented.
• Exceptional oral and written communication skills, able to express ideas and give directions clearly and swiftly.
• Technically proficient.
• Exceptional interpersonal skills.
• Excellent leadership skills, with prior experience managing a team of direct reports, delegating, training, and providing constructive feedback preferred.
• Ability to put customers at ease and foster Parachute’s friendly, supportive, and member-centric approach. While not always the first point of contact, you may need to interact with and assist donors, ensuring a positive experience from start to finish.

Requirements

• A Bachelor’s degree in Biological Science, Business Administration, Nursing, Finance, or a related field, or equivalent experience.
• At least 3 years of experience in a cGMP environment with plasma or whole blood experience, or equivalent experience in a clinical or business setting.
• Proficiency with Microsoft Office Suite (Word, Excel).
• Ability to travel by plane and/or car occasionally.
• Physical ability to stoop, kneel, crouch, reach, pull, and lift at least 50 lbs; able to sit or stand for extended periods.
• Auditory and visual acuity.
• Ability to work in environments with temperatures as low as -40°C for short periods, with suitable cold environment outerwear.
• Flexible to work day and evening hours, weekends, holidays, and extended shifts as needed.
• Competitive compensation, medical, dental, and vision insurance, paid time off.