Center Operations Manager | Profit‑Focused Leader

uhaul; Bloomington (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full medical coverage

Dental and vision plans

Tuition Reimbursement Program

401(k) savings plan

Life insurance

Job summary

U-Haul is seeking a General Manager to oversee one of our moving and storage centers in Bloomington, IL. You will be responsible for profitability, staff hiring and training, inventory control, and ensuring superb customer care.

The role demands 1–3 years of retail management with P&L accountability, strong computer skills, and the ability to lead a high-volume center. Weekend and holiday work are required.

Qualifications

• 1–3 years of management experience in retail or service with responsibility for financial results and customer satisfaction.
• Computer literacy and ability to work with data to inform decisions.
• Organizational skills and experience managing teams in a high‑volume operation.
• Valid driver's license and ability to maintain a good driving record.

Responsibilities

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget.
• Track and itemize inventory.
• Ensure that customers receive the highest level of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Retail management

P&L accountability

Staff development

Customer service

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory software

Job description

U-Haul is seeking a General Manager to oversee one of our moving and storage centers in Bloomington, IL. You will be responsible for profitability, staff hiring and training, inventory control, and ensuring superb customer care.

The role demands 1–3 years of retail management with P&L accountability, strong computer skills, and the ability to lead a high-volume center. Weekend and holiday work are required.