Center Operations Manager I

Octapharma Plasma, Inc.; Riverdale Park (MD); On-site; USD 39,220 - 52,293; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid time off

401(k) Savings Plan

Job summary

A leading plasma collection organization is seeking a Center Operations Manager I. This role involves providing performance feedback, enhancing a positive culture, and ensuring employee relations in a dynamic environment. Ideal candidates are self-motivated leaders who excel in communication and can manage a team effectively. The position offers competitive compensation and comprehensive benefits including medical, dental, and vision insurance, as well as paid time off. Join a team dedicated to making a meaningful difference in patients' lives.

Qualifications

• Able to effectively communicate with a diverse group of individuals.
• Self-motivated with a professional appearance.
• Experience in a regulated environment preferred.

Responsibilities

• Facilitate employee performance evaluations and development plans.
• Collaborate on hiring and promotional decisions.
• Train and assess new employees in job functions.
• Conduct regular area walkthroughs to ensure operational standards.
• Assist with payroll records and employee schedule.

Skills

Leadership

Interpersonal communication

Microsoft Office proficiency

Organizational skills

Education

High School Diploma or equivalent (GED)

Job description

Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast‑paced and personally and professionally rewarding.

We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life‑saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland‑based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

Center Operations Manager I

This Is What You’ll Do :

• Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
• Collaborates on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
• Nurtures robust and positive culture within the donor center, exemplifying core values.
• Assists in employee relations investigations.
• Exercises the role of a Designated Trainer with a focus on conducting thorough on‑the‑job and certification training for both new and existing employees, diligently ensuring alignment with regulatory requirements and standards. Required to assess learners’ progress, and to adapt your teaching methods to meet their learning needs.
• Oversees the performance of preventive maintenance of donor center equipment to ensure that the equipment is well‑maintained and in good working order.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence in production zones.
• Facilitates optimal productivity in production areas by providing necessary assistance as required.
• Collaborates and supports marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
• Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
• Performs other related duties as assigned.

This Is Who You Are:

• A natural leader who displays strong character and integrity
• People person extending to a diverse group of individuals and demographics
• Outgoing, personable, energetic, and enthusiastic
• Excited to teach, learn, and advance with a growing organization
• Self‑motivated and willing to assume the initiative
• Profession appearance and demeanor
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated proficiency with Microsoft Office.

This Is What It Takes:

• Trained in all production areas.
• High School Diploma, or equivalent (GED) with 12 months applicable experience
• Up to 1 year of operations and/or process management/supervisory experience preferred.
• Up to 1 year of people management preferred including recruiting, training, etc.
• Ability to function effectively in a fast‑paced environment with frequent interruptions required.
• Experience working in a highly regulated industry preferred.
• Effective communication and organizational skills required.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands‑on.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• Paid time off
• Company‑paid holidays
• Personal time

More About Octapharma Plasma, Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

The expected base pay for this position ranges from $28.47 - $37.96 per hour. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Octapharma Plasma offers the following benefits for this full‑time position:

Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company‑provided basic life insurance and Short- and Long‑Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.

Workingat Octapharma Plasma

We aspire to create a culture in which our employees feel inspired. You may be motivated to connect with donors, lead donation centers to new heights of excellence, or provide ideas and vision at a corporate level. We welcome you to consider all possibilities and see what positions best fit your interests and talents.Join the Octapharma Plasma team

Please be advised that, although we may not have an immediate requirement at this time, we are consistently interested in engaging with well‑qualified candidates for future opportunities. If you are interested in exploring a career with Octapharma Plasma, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. We expect the application window to close within 60days from the posting date. Please ensure all applications are submitted before the deadline.

Interested? Learn more online and apply now at:

INNER SATISFACTION.

OUTSTANDING IMPACT.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.