Center Operations Leader - Assistant GM

U-Haul; Boston (MA); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Full medical coverage

Dental and vision plans

Career stability

Opportunities for advancement

Tuition Reimbursement Program

ESOP 401(k) savings plan

Job summary

U-Haul is seeking an Assistant General Manager in Brighton, MA to handle daily center operations and support the General Manager. You will lead a team, ensure top-notch customer service, and participate in ongoing training at U‑Hual University.

The role offers growth opportunities, paid bonuses, and a path to advancement within a strong, employee‑focused company. Compensation is hourly with potential benefits where eligible.

Qualifications

• High school diploma or equivalent.
• Driver’s license and ability to maintain a clean driving record.
• Leadership experience in any form.
• Customer service experience.
• Ability to work a variety of shifts.

Responsibilities

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects.
• Manage and assign team members to ensure customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U‑Hual education through U‑Hual University.

Skills

Customer service

Leadership

Driver's license

Education

High school diploma

Job description

U-Haul is seeking an Assistant General Manager in Brighton, MA to handle daily center operations and support the General Manager. You will lead a team, ensure top-notch customer service, and participate in ongoing training at U‑Hual University.

The role offers growth opportunities, paid bonuses, and a path to advancement within a strong, employee‑focused company. Compensation is hourly with potential benefits where eligible.