Center Operations Lead — Drive Service & Growth

The UPS Store 7171; New York (NY); On-site; USD 23,866 - 33,992; Full time

Job summary

A retail location in New York, NY is seeking an Assistant Center Manager to support daily operations, manage personnel, and deliver exceptional customer service. The ideal candidate will have a 4-year college degree, experience in retail management, and strong leadership abilities. Responsibilities include employee management, financial oversight, and service delivery. This is a full-time role offering competitive pay, requiring a proactive leader to help optimize team performance.

Qualifications

• 4 years College degree required.
• One year of supervisory experience in logistics, retail, or relevant industry.
• P&L experience preferred.

Responsibilities

• Helps with personnel management including recruiting, training, scheduling, and coaching associates.
• Monitors and helps maximize customer service delivery and satisfaction.
• Helps manage Center financials and prepare reports.

Skills

Strong supervisory skills

Customer service skills

Outstanding phone skills

Education

4 years College

Tools

Microsoft Office

Adobe Suites

Job description

A retail location in New York, NY is seeking an Assistant Center Manager to support daily operations, manage personnel, and deliver exceptional customer service. The ideal candidate will have a 4-year college degree, experience in retail management, and strong leadership abilities. Responsibilities include employee management, financial oversight, and service delivery. This is a full-time role offering competitive pay, requiring a proactive leader to help optimize team performance.