Assistant Store Manager - Lead Ops & Guest Service

Atlantic Center : NY178; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Atlantic Center : NY178 in New York, NY is looking for an Assistant General/Store Manager to support the Store Manager in achieving sales, labor, and food cost targets. The role includes supervising staff, monitoring operations, and ensuring guest satisfaction. Candidates should have a high school diploma and experience in retail management. This position requires availability for shifts including nights, weekends, and holidays, along with a current ServSafe certification. The role emphasizes leadership and operational management in a fast-paced environment.

Qualifications

• Minimum 1-year experience as Shift Manager/Shift Leader.
• Experience in coaching and developing teams in a retail environment.
• Availability to work shifts, including nights, weekends, and holidays.

Responsibilities

• Support Store Manager in achieving sales, labor, and food cost targets.
• Supervise and direct staff to ensure guest satisfaction.
• Monitor labor costs, food costs, and sales goals.
• Recruit, interview, and hire store staff.
• Ensure compliance with all brand and policy regulations.

Skills

Guest service

Effective communication

Teamwork/collaboration

Dependability

Reliability

Quality and safety focus

Leadership/coaching of people

Education

High school diploma or equivalent

BA/BS degree preferred

Tools

ServSafe certification

Food Handler Permit

Job description

Atlantic Center : NY178 in New York, NY is looking for an Assistant General/Store Manager to support the Store Manager in achieving sales, labor, and food cost targets. The role includes supervising staff, monitoring operations, and ensuring guest satisfaction. Candidates should have a high school diploma and experience in retail management. This position requires availability for shifts including nights, weekends, and holidays, along with a current ServSafe certification. The role emphasizes leadership and operational management in a fast-paced environment.