Center Manager — Guest Experience & Sales Leader

NORTH AMERICAN WAX COMPANY LLC; Eastvale (CA); On-site; USD 23,419 - 38,572; Full time

Benefits offered by this job

Competitive base salary + performance bonuses

Paid time off (PTO)

401k with match

Discounts on waxing services

Ongoing training and development

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for its location in Eastvale, CA. The ideal candidate will oversee daily operations, lead a high-performing team, and ensure guest satisfaction in a bustling beauty and wellness environment.

The role requires at least 2 years of experience in retail sales management or related fields. Benefits include competitive salary, performance bonuses, and a supportive work environment with opportunities for growth.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations.
• Provide coaching and performance feedback to team members.

Skills

Retail sales management

Team leadership

Customer service

Sales-driven

Problem-solving skills

Education

Equivalent educational background

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for its location in Eastvale, CA. The ideal candidate will oversee daily operations, lead a high-performing team, and ensure guest satisfaction in a bustling beauty and wellness environment.

The role requires at least 2 years of experience in retail sales management or related fields. Benefits include competitive salary, performance bonuses, and a supportive work environment with opportunities for growth.