Center Manager (Full-time)

OrangeTwist; Las Vegas (NV); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Incentive plan

Paid time off

Paid holidays

401k contributions

FSA

Dependent care options

Job summary

OrangeTwist in Las Vegas is seeking a Center Manager to oversee day-to-day operations across our center(s). You will lead a team, ensure outstanding guest service, drive sales and profitability, and maintain an organized, efficient store environment.

The role requires strong leadership, experience in operations, and a customer‑focused mindset. Location: 1925 Village Center Cir #130, Las Vegas, NV 89134. Schedule: five days per week, with at least four weekend days monthly.

Qualifications

• College Degree or equivalent.
• Minimum 2 years experience as Center Manager, Store Manager, or similar.
• Minimum 2 years experience in leadership.
• Minimum 1 year experience in Medspa or similar (Preferred).
• Forward-thinking, transparent, and inclusive company culture.
• Competitive salary, incentive plan, generous PTO, sick time, and paid holidays.
• 401k employee contributions, FSA, and dependent care options.
• Continuing education with our own University.
• Employee referral bonus program, employee resource groups, and professional development.
• All benefits dependent on role and eligibility.

Responsibilities

• Meets and exceeds company revenue goals and KPIs.
• Directs guest experience and service standards; professional guest check-in and team conduct.
• Delivers programs to enhance guest satisfaction; ensure efficient front office operations.
• Provides day-to-day guidance and oversight; recognize performance and take action.
• Develops team and ensures achievement of sales and profitability goals.
• Prepares reports and responds to corporate requests; maintain payroll and center coverage.
• Establishes and monitors systems to enhance workflow and operations.
• Oversees OSHA compliance; orders supplies and maintains equipment.

Skills

Leadership

Customer service

Operations management

Team development

Staff scheduling

Regulatory compliance

Inventory management

Education

College degree or equivalent

Job description

We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.

• 24 locations and growing
• 7 different types of treatments in 1 shop
• Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.

As a Center Manager, you will be responsible for overseeing the day-to-day operations at OrangeTwist Center(s). You will lead a team of employees, ensure excellent customer service, drive sales and profitability, and maintain a well-organized and efficient store environment. This role requires strong leadership, managerial skills, and a deep understanding of operations.

Location: 1925 Village Center Cir #130, Las Vegas, NV 89134

Schedule: 5 days a week, minimum 4 weekend days a month

Compensation: T otal compensation of $150k-$250k salary, based on performance

What You Will Do:

• Meets and exceeds company revenue goals and KPIs.
• Directs, implements, and maintains guest experience and service standards; efficient and professional guest check-in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby and resolves guest problems and complaints as needed
• Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance, identifying problem areas and taking corrective actions
• Develop team and hold accountable to the achievement of product and service sales and profitability goals
• Prepares accurate and timely reports and correspondence as needed; responds to corporate requests
• Submit schedule and staff hours to Regional Director for approval to ensure proper payroll management and adequate center coverage.
• Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow
• Ensures Center operations are maintained through appropriate planning and implementation of operations processes including; ordering supplies, inventory, security system, overall cleanliness, equipment maintenance and compliance with OSHA regulations.
• Schedule education trainings and workshops with vendors and clinical operations, as needed, to provide staff with continuing education.
• Utilize marketing tools to generate new business and host successful events.
• Be aware of and comply with all federal, state and local labor and employment laws applicable to employees at the Center including licensure of Estheticians, Nurse Practitioners, Physicians Assistants and Registered Nurses

Qualifications:

• College Degree or equivalent.
• Minimum 2 experience as Center Manager, Store Manager, or similar role
• Minimum 2 experience in leadership
• Minimum 1 year experience in Medspa or similar (Preferred)
• Forward-thinking, transparent, and inclusive company culture
• Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
• 401k employee contributions, FSA, and dependent care options
• Continuing education with our own University
• Employee referral bonus program, employee resource groups, and professional development
• All benefits dependent on role and eligibility

We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.

All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact [e-mail].

OrangeTwist is a leading national Aesthetic treatment with a mission to make our clients look + feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox + fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E-Verifyemployer.

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