Center Manager

HCA Healthcare; Fort Worth (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work (PTO, leave)

Job summary

HCA Healthcare, through its CareNow urgent care network, is seeking a Center Manager to oversee daily clinic operations and staff. This role focuses on delivering high-quality patient care while driving performance measures and ensuring smooth operations.

The Center Manager will hire, train, and supervise staff, align clinic goals with organizational objectives, and manage cash handling, compliance, and communication with primary accounts.

Qualifications

• 3+ years of experience in a medical office setting.
• RN, LPN, MA, NCT, RT or other applicable clinical license beneficial
• BLS Certification required within 30 days of start
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification
• Accountable for managing clinic operations 7 days a week; flexibility to fill open shifts and float to other locations

Responsibilities

• Interview, hire, train, and supervise clinic staff.
• Develop and lead the execution of clinic goals and objectives.
• Manage team performance including patient and visitor issues; provide feedback and identify candidates for promotion.
• Monitor patient flow and reduce wait times using Web Check-in information.
• Ensure all cash management procedures are followed.
• Regularly communicate with primary accounts.
• Ensure all compliance measures are met.

Skills

Staff supervision

Clinic operations

Patient flow

Cash handling

Compliance

Interpersonal communication

Education

Bachelor’s degree in Healthcare Administration

High school diploma or equivalent

Job description

This position is incentive eligible.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary and Qualifications

As a Center Manager, you will:

• Interview, hire, train, and supervise clinic staff
• Develop and lead the execution of clinic goals and objectives in support of overall clinic performance and operations
• You will manage all team performance including patient and visitor issues, providing feedback to employees, recognize good performance, and identify potential candidates for promotional opportunities.
• Monitor patient flow including keeping patients informed, overseeing and seek into reduce wait times acting on information provided by Web Check-in, and ensure efforts are coordinated to provide the highest quality care and services
• Ensure all cash management procedures are followed appropriately
• Regularly communicate with primary accounts
• Ensure all compliance measures are met

You Should Have:

• H.S. Diploma or equivalent required Bachelor’s degree in Healthcare Administration or related field is highly preferred
• 3+ years of experience in a medical office setting is required
• 1+ year of experience in the supervision of staff is helpful
• RN, LPN, MA, NCT, RT or other applicable clinical license beneficial
• BLS Certification isrequiredwithin30 days of start
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification
• Accountable for managing clinic operations 7 days a week. Flexibility to fill in open shifts and float to other work locations is required.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.